if I could give it NEGATIVE I would ! When I went to pick up the enclosed pull behind trailer , no body was able to help attach it the lady said she had to stay in the store ( the tonged) was in a mud puddle. I had to drive 10 min back to Sapulpa to see pick up my daughter and grandson to see if they could help and again it was so heavy we couldn't lift it. So I had to ask a random person to help ( and paid him ) Now I am dropping it off and went to ask the man working in the store and he tells me he can't leave the store . So I let him know if not I was going to have to take it to Sapulpa store ( where I know that they will take it off) so he finally came out. And he had no Ideal how to take it off. He said he knows nothing about them. HORRIBLE SERVICE!!!! I have NEVER had this problem @ the Sapulpa store with JOSH!!!
KIMBERLY B
Kiefer Fast Stop LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Kiefer, OK 74041
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Autres U-Haul Services
Évaluations des clients
- 3,5 - Cote moyenne des clients
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Service was great but I have never received a copy of my final receipt.
JAMES AThe location representative was rude by having an attitude towards my fiancé and I when we complained to her about her delaying our U-Haul rental process to assist other gas station customers. My fiancé and I had to instruct her on how to double task with assisting regular gas station customers as well as U-Haul customers. I will never be returning to this location to rent a U-Haul vehicle again.
Jessica BThe person that had helped he was wonderful he was quick helped my hook the trailer up to my truck as well as help me unhook it Will definitely be going back to this location
ANGELICA HGrest experience
STEVEN C