Hard to get to and vehicle were next to the dumpster. Additionally there isn't anyone there to help.
MARY H
Hall Of Framers
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Lakewood, WA 98499
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,0 - Cote moyenne des clients
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We rented a dolly and furniture covers. They were. It provided, and we were charged extra because we did not return them. On top of that, we specifically selected a pickup and drop off location that would be open at the time of pickup and drop off just in case we had issues. Both locations were closed at pick up and drop off times though. False advertising, shady business practices, and bullshit charges. Our attorney will be in contact with you, U-Haul.
Jana RThe guys here were very friendly and helpful. Nothing wrong with the service. But I had to wait for my pickup and the location like a hooker hangout. Again - people were great, the location was not.
Pamela MDrop off was contactless. It was my first time returning a truck this way. Getting the app to watch the video involved a learning curve taking my own photos, but overall it was quick and easy.
BROCK LThe dealers directions for the key location was wrong, they did not answer their phones. And then public storage customer service had us on hold on the phone for at least 35 minutes to HANG UP in our face. The chat customer service rep would not give me what I wanted the most which was to cancel the transaction and refund because I no longer had trust in either party ( Hall of Farmers Construction or U-Haul) because my money was immediately taken out of my account before keys were in my possession. This is not my first time renting a U-Haul but this experience has by far been the most difficult, frustrating and overall upsetting time I have ever had. Upon returning the truck— the app crashed and I wasn’t allowed to take pictures to upload of the condition of the returned truck. However I still took pictures on my own device because again of the lack of trust.
Deyonnie W