Showed up and truck was out with manager or owner for a part pick up had to wait 20 minutes. My original pickup time was 2:30 but I called and emailed I would be there by 3:00 Very disorganized with no apologies yet still expected to return the truck at the same timeKAREN B.
Transforce Auto Repair & Towing
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Langley, BC V3A4K6
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Service de propane livré directement à votre porte!
Nous offrons la plus grande sélection de l'industrie!
Évaluations des clients
- 3,5 - Cote moyenne des clients
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The trailer was in poor condition - one of the stop turn tail light was not working, the trailer shook like I have never had before - maybe the wheels are out of balance??? I had asked for a discount but really did not go any where with offering a discount, I needed the trailer that day and could not come back for anotherWayne J.
Overall just a bad experience with having a huge bill at the end that totally blindsided me. Financially this was a bad experience due to the excessive fuel as well.Dean R.
I don't think there's anything you can do that would make this a better place for customers in the future. Initially when I walked into the location it was an active automotive repair shop. So it was a major worksafe violation walking into an active shop with no ppe. Also the agent claimed his card reader wasn't working so I had to give him my credit card manually and it felt very scam like and now I have to watch my credit card to make sure it's not being used fraudulently. Then to actually pick up the trailer I had to back my truck up to a hole cut through a chain link fence into a back alley and pick the trailer up next to a bunch of burned out pallets. It was a pretty sketchy situation and a half expected to find homeless people in the back of the trailer. Also the trailer they gave me had faulty wiring. It shorted out and melted during the trip. Overall it was a terrible customer experience.Timothy V.
Truck wasn't at the right amount of gas for us so we spent extra to refill it only to get charged almost 400$ ontop of the rental fee for it. And was told they would be there for return and they were not.Kelsey H.