The process of picking up the keys, using the app, using the website, was an absolute nightmare. I arrived at 12:30 and didn't leave until after 2. I spoke with multiple people and was passed around, hung up on, with no resolution until finally, someone was able to figure out why the app and website wasn't working and wasn't recognizing my order. This was a terrible experience and I will not be using U-HAUL ever again.
Ryan L
R&W Auto Sales
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Lebanon, OH 45036
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Évaluations des clients
- 4,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
The lady at R&W was super friendly and very helpful.
Robert MThis place is packed full of cars and other equipment that I was barely able to pull out truck into the parking lot. Also there weren't great signs and the staff wasn't super knowledgeable of how to check equipment back in.
John FEverything went smooth. Very happy
JOHN DThe staff at R&W was great and very friendly. I did express a concern with them about the truck have an off and on heavy vibration. I did state I drive a tractor trailer for a living and was not sure if it's a straight truck thing or if something is going out. And one last thing please put power mirrors on the larger trucks as it'll aid the driver in certain situations.
Shawn A