The business, though it said is should be open, was NOT! We arrived at 10:20 on Monday morning, the 21st, to find it closed! The hours posted were from 9:00 am to 6:00 pm. After calling UHaul Customer Service, Erica helped us by allowing us to just drop off the truck and leave the keys in the drop box without being charged the dropoff fee.
ANTHONY B
T&M of North Carolina LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Lenoir, NC 28645
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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Excellent customer service.
Jose SThe location for pickup was changed to a place further than requested choosing more miles. I traveled 148 miles and the system showed 195, I have pics of the tank being left on full and the receipt claims it was less. I'm owed a partial refund for these reasons.
Willow SThe process to get the keys and return them is absolutely ridiculous. It took way longer than it should have and was a huge inconvenience. Not the facility itself but the steps on the app.
Christy AThe vehicle we were given was very used my husband is 82 it was hard to drive on the road with conditions (road work).
FLOYD G