I was late returning a car dolly. The location closes at 2p.m. When I returned it the next morning there was another customer to rent it. They double charged for it and then charged me 29 cleaning fee when it was hooked up to a be towed to Seattle with the next customer,without cleaning it. Yet still charged me. Seems that they double " dipped" and stole a cleaning fee that they didn't clean the equipment but still charged me for it. Not honestt nor fair .
JASON H
Clydesdale Portable Buildings
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Lewiston, ID 83501
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Vos précieux commentaires nous aideront à mieux vous servir.
We sat there waiting for an hour waiting to get our rental. While the lady kept letting other people come in and get helped first even though they were there after us. She also sat in their building for about 20 min with just a "tranie" and herself while we were outside still waiting to be helped.
NETONEE JSelf drop off location
ASHLEY DThey lacked training and proper resources. System was down. Inside truck wasn’t clean. Was unable to drop it off at the designated closest dealer they told me I could then had to drive another 30 miles to drop it off.
Kenneth MVery helpful with my return. Excellent service.
Peggy k