I had to use the phone to pick up my truck. Most terrible experience I have ever had, told me my phone # was incorrect, could not find my contract. I called the i-800 #, on hold for 17 min. before real person, then it took operator and I an additional 87 minutes to actually make it work. Ended up cancelling and creating all over again. My phone almost died, raining, needed to go to bathroom. I will never do the phone check out again or recommend it.Mark W.
Trailer Rental & Towing in Lewiston, ID at Clydesdale Portable Buildings
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Lewiston, ID 83501
Services dans cet établissement :
- Lun au ven : 10h30 am à 5h30 pm
- Sam : 9h am à 2h pm
- Dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Lewiston, ID 83501
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Had it not been glaringly apparent over the past year, I would not have known that there was a global respiratory pandemic going on when I stepped in to Clydesdale U-Haul and Storage in Lewiston, ID. The young man working there had no mask and there were no signs indicating that masks were required or even recommended. This is totally unacceptable and indefensible behavior not to mention irresponsible and disrespectful. I'm am 70 years old and in a high risk group for covid infection. I will never use this venue again. From now on I will call ahead when renting equipment to make sure that the employees are following the guidelines recommended by the CDC.TIM K.
There is nothing I can suggest to improve at this location. Tony was absolutely amazing and helpful when I had an issue using my phone to return my rental.Susan P.
Tony was awesome and very helpful. Checked in with me several times while I was resolving a related issue. Nice guy! Less a review of the Clydesdale location in Lewiston and more of the UHaul experience in general following: I have never seen a UHaul employee wear a mask at any location during the COVID-19 pandemic. This includes locations in Moscow, Idaho; Lewiston, Idaho; and San Luis Obispo, California. There could be a line of customers--all masked--and one or two employees maybe behind some dumb piece of plastic. Otherwise, the same customer service I have come to know and love in my various stints lugging a UHaul. Solely due to the employees' inability to wear a mask I look for pretty much anyone else to rent from each time, but y'all appear to be the only game in town.Michael S.
I would not recommend U-Haul to anyone unless that was their only option. Tho ended up costing me much more money than anticipated and was all to the fault of U-Haul.Patrick M.
Everyone NEEDS to be wearing a mask during the covid-19 pandemic!!! I will never return throughout the pandemic.David K.
Make sure Pullman tells you that you will HAVE to drive to Moscow or Lewiston to get a truck. Electronic check in was SUPER easy and helpful when we saw the line.Sandra M.
Staff went above and bound. Great customer service.John M.
We were very satisfied with our experience!Kevin V.
Don't let go of Aaron.... great person. Over all truck was clean but windshield should be cleaned for new customers I think. Also steering wheel pulls to the right.Charles H.
They didn't have the truck full of gas when I picked it up. There was nasty bugs and dirt on all the windows.Kathleen B.
Tony and Aaron was very professional and very politeJoseph M.
I rented a Tow Dolly, they put my car on the tow dolly incorrectly. Tow dolly was missing one safety chain, i installed an additional safety chain for the other front tire A frame for the trip. It had not been greased, grease zerk would not accept grease. One tire had 55 psi, the other tire had 45 psi, 65 psi was the correct tire pressure loaded.Robert G.
This is a clean location with plenty of trucks to choose from. Knowledgeable and helpful customer rep.Diane M.
I have a dispute started waiting on a manager to call me . The truck broke down and I had to wait SIX hours for a new truck with four animals and no food . The movers who moved my stuff from the broken down truck to a new one broke two expensive dressers and I am getting the run around on filing a claim for that . The trailer needed all new tires replaced when the truck broke down so clearly neither the trailer Nor truck have been maintained well. Based off this experience I will never use u haul again. Lastly I had just filled up the entire gas tank before the truck broke down and u haul has not been willing to refund me apparently . So I had to spend double the amount on gas since the truck broke down and I had to pay to put gas in the new one .Isaac S.
Everything went well they were professionals and knew what they were doing thank you very much for a wonderful experienceLeopoldo L.
again nothing good nothing bad.Jack F.
The first thing they tell you when you walk in the door is they can't guarantee your item will be available for you when you come to pick it up. This is because all routings are run through Spokane, and they may make you drive to Spokane, 2 hours from Lewiston to pick it up. Lewiston/Clarkston is a town of over 50,000 people and they can't make any deciisions to please their own customers. I made my reservation three months in advance, still no guarantee of my pickup location. I called Spokane the week before my pickup date to confirm; but still no promise to have my vehicle when and where I wanted it. So I went in to talk to my location in person, my fourth or fifth visit, and as always multiple 6x12's sitting on the lot but still unable to confirm my pickup in 3 or 4 days. This is not service, this is being put through the wringer, but the guy says he has a free one on the lot now, and if I want to take it now I can have it. It didn't cost me anymore because of free days, etc which only you would understand, and now I have a trailer on my car so I don't drive my car for the 4 days leading up to my departure. The guy canceled my original order, because you refuse to confirm an order made 3 months down the road, an eternity in this business I've been told, and gives me a new order having it 10 days instead of seven at no extra cost to me, but giving me the baggage of a trailer on my car, keeping me from my daily ride for 4 days, but at least I had my trailer in hand, a guarantee you would not make and all during coronavirus, when I imagine you have not been as busy as usual. When returning my vehicle I was told the closest location was 40 miles from my destination point. On the way there we passed multiple Uhaul dealers at less than half the distance, but I had to drive 80 miles to return my trailer. All employees in the 2 locations I visited were friendly, helpful, and courteous. They saw to mounting and dismounting the trailer and did their jobs well so I would have a safe trip, which I did. Although I had a pretty good experience using your service I doubt I would reccomend it to anyone due to your refusal of supplying my order when and where I wanted it.Richard K.
Drop-off location did not exist. It was someone's house, looked up other locations for uhaul in lewiston Idaho and 2 more the same thing. Finally found a drop off location that had a koskie machine. Then I get a final bill and over charge for mileage. I call the 1 800 number and get a very rude man, he finally took the over charge off my credit card. I told him what your doing to customers is illegal. You can't charge for over mileage if it is NOT THE CUSTOMERS FAULT.Zowie H.
Tony was great to work with. Highly recommend!Bretton W.
Awesome people.Frank H.
Did a self drop off. The yard was well organized and made it easy. The previous drop off was during normal hours and they were very proffessional.GERALD M.
Mr. Sousa was very helpful and helped us correct a mistake on our scheduling.Joey C.
Wonderful. Personal, friendly and nice.Krystal G.