I've got pictures of the instrument cluster upon leaving, and returning the vehicle. The return mileage on my invoice is correct, but the pick up mileage states only 16 miles on the odometer. The invoice states an out mileage that gives me a total of 28 miles when I actually went 10,2 miles. Also, they've got me returning the vehicle at 2:49 PM when it was closer to 12:00 PM. I'm thinking someone else used it after me and I"m getting charged for their miles. I picked it up at Arkansas Motorcycle Safety, at 1601 E.26th St. in Little Rock, Arkansas, 72206. There was no one there and the whole pickup was handled over the phone. They've not returned any calls to me to discuss this. I picked up the truck on Oct. 14th, 2024.
Jason H
Arkansas Motorcycle Safety
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Little Rock, AR 72206
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ROGELIO CLloyd was a very helpful Neighborhood U-Haul manager and I appreciated his assistance loading my car and his easy going demeanor. Don't be fooled by the location itself, the service was great.
Timothy WWe had to drive 20 miles out of the way to get it after making reservation. The vehicle was dirty and could hardly see out of window. We were told be careful of running ac too much cause it may not work as well. We picked up vehicle at noon and hit the road at 6pm. All was well till the next day when it started to get hot outside and we fooout the real deal with AC. It only came out defrosters and not vents. It was so hot by the time we got to Arizona I was pouring sweat! (I don’t sweat often). Almost unbearable. I believe the place knew of the AC problem and just sent us anyway. I would like some sort of compensation for this ridiculous situation! I have uhaul app on my phone a us it a lot and never have I had something like this. Very upset! Bob 970)342-5527
bob gGreat team and friendly
JASON M