Our experience was the worst. We reserved a 26' truck almost a month in advance from a location in Parker,CO. Two days before our move to Georgia they called to let us know they didn't have a truck for us, sent us to the Littleton location where they could only offer us two 15' trucks, which meant we needed an extra driver for our cars or we had to get a hitch to haul a car. Long story short, after driving across country with our vehicle on this hitch, now our car will go in drive gear but won't go into reverse. After doing some research, we found that pulling our car such a long distance could be damaging to it's transmission. That would have been some useful information to receive from the professionals at the Uhaul store! These little trucks were gas guzzlers! They were old, loud and did not handle hills well. Due to Covid-19 I expected the inside of the trucks to be wiped down, but they were not even clean so they sure weren't sanitized. I'm glad I will never have to use haul in Colorado again! Now I'm facing possible transmission car repairs. I also feel that since it was an oversight of Uhaul that they did not have the truck I reserved for such an important move, they should have at least given me the courtesy of the original quoted price or even a discount off of the originally quoted price becaue of the extra expense of gas for the extra Uhaul, but no, I paid about $500 more than the original quote. It was too late for us to get another truck from another company and we were left with no options. All of these things made an already stressful move even worse. So to improve you could fix your reservation process. Check your availability then confirm the reservation. also if you mess up, take responsibility for that and honor your customers. Mandate trucks be cleaned thoroughly inside and out ESPECIALLY in a pandemic.
Location de remorque et remorquage à Littleton, CO chez U-Haul Moving & Storage at Santa Fe Dr
Déménagement en provenance/direction de Littleton, CO? Les remorques fermées et carrossées de U-Haul sont ingénieusement conçues pour protéger et retenir vos biens précieux, alors que nos remorques ouvertes sont idéales pour tirer des matériaux de construction ou d’aménagement paysager et des articles de gros volume. Les remorques pour voiture de U-Haul sont dotées de rampes à chargement facile pour un chargement sans effort des véhicules, alors que nos remorques pour moto sont légères et faciles à remorquer. Obtenez GRATUITEMENT des estimations de tarif pour la location de remorque à Littleton, CO 80120 dès aujourd’hui!
Obtenez GRATUITEMENT des estimations de tarif de location de remorques ouvertes et fermées, pour voiture et moto à Littleton, CO
Les remorques fermées à Littleton, CO sont légères, aérodynamiques et conçues pour offrir une plus faible consommation de carburant, facilitant le remorquage. Chaque année, des millions de familles utilisent nos remorques carrossées pour déménager. U-Haul offre une vaste sélection de remorques carrossées à louer dans la même ville ou pour un aller simple. Consultez les tailles de nos remorques fermées et réservez en ligne une location de remorque chez U-Haul Moving & Storage at Santa Fe Dr!
Les remorques ouvertes sont idéales pour le remorquage de charges grosses ou surdimensionnées à Littleton, CO 80120. De nombreuses remorques ouvertes sont louées avec une rampe de chargement pour plus de commodité. La sélection de remorques ouvertes offertes chez U-Haul Moving & Storage at Santa Fe Dr représente une solution abordable pour des projets d’amélioration résidentielle, la livraison de meubles ou le remorquage de véhicules récréatifs. La location de remorque ouverte est également populaire auprès des entreprises pour la livraison et lors de salons commerciaux. Les remorques ouvertes sont offertes en une variété de dimensions et de styles afin que toutes les voitures puissent les remorquer.
Remorques pour voiture
Déménager à l'autre bout du pays en transportant votre voiture sur une remorque pour voiture représente une manière sensée d'économiser du carburant et d'épargner des milles d'usure à votre véhicule. Notre chariot de remorquage représente une solution de remorquage abordable pour les véhicules à traction, alors que les remorques porte-voiture sont idéales pour les déménagements de longue distance. Les deux remorqueurs offerts à Littleton, CO conviennent à la plupart des véhicules et ils représentent également une option plus économique que de faire appel à une dépanneuse lors d’une panne. Que vous remorquiez votre voiture avec un camion de déménagement U-Haul ou avec votre propre véhicule, vous pouvez louer une remorque pour voiture pour un déménagement dans la même ville comme pour un aller simple.
Remorques pour moto
Les remorques pour moto sont légères et faciles à remorquer en plus d'être équipées d'une rampe de chargement facile d'accès. Chaque remorque pour moto est également équipée d'une cale intégrée pour les roues avant et d'anneaux d'attache robustes pour soutenir les motos les plus lourdes. Réservez en ligne dès maintenant votre remorque pour moto à Littleton, CO !
Accessoires pour la remorque et le remorquage
Entrez l'information sur votre véhicule et nous vous aiderons à trouver la bonne attache.
Achetez des boules et des montages d'attache de remorque standard et spécialisés.
Évaluations des clients
SIGNIFICANT issue with product availability, where I not only placed the order - but also had the location confirmed a day in advance - to only have the pickup location changed the day before. SUPER frustrating.
Owner was amazing. Made sure I had everything and scrapped the window off for me.
I reserved a pickup truck at the County Line and University location. I was told the morning of my rental that I would have to go to this location. I picked up the truck, they asked me if I needed a trailer, I said "no, I have already loaded my own trailer. I get to the site only to find the trailer hitch locked. I called. They said they would meet me to unlock the hitch, but it would be awhile. I said I would just drive the truck back to get it unlocked. When I got there they told me I could not tow my own trailer with their pickup truck, that I would have to use one of their small box trucks. I explained what we discussed earlier and that when I originally rented the truck, I told them I would be towing my own trailer. They would not budge. Long story short, I took the box truck. The hitch attached (I could have used my own on the pickup truck) was 1 7/8, too small for the trailer I had (2/1/8). I was able to make it work by going very slowly, as I was not moving the trailer very far. The biggest problem was this truck was too small (in height) for our refrigerator. We finally found someone's else pick up truck to move that refrigerator. The whole purpose of renting a pickup truck was to move OUR trailer and the truck for appliances. Very disappointed. I was very clear on my initial rental of what I need this truck for. Made for a very long (and cold) day.
Not ideal location from castle rock, but easy to get in and out!
Truck was dirty. Couldn't see out of windows. Stopped and cleaned windows off at gas station so I could drive. The gentleman who received the truck was extremely rude and aggressive towards me. Will likely never use a u-haul after being a lifelong customer after this.
Online app is a horrible customer experience. DON'T bother. Just go in the shop and plan to wait in line.Â Â I wasted SOOO much time and in the end had to wait in line at the store, which defeats the entire point of an online check in process. Background story: I used the Uhaul online reservation system because it's supposed to make picking up your rental EASY (according to Uhaul's website) and it's also highly recommended during a pandemic (also statedÂ on their website). I spent an hour (or more) on a Saturday 7 days before my rental just finding the truck online and entering a lot of information including 2 phone numbers, our names, DL numbers, credit card etc etc etc. I believed picking up the truck would be a breeze since they had a "scan & go" system and I gave them every piece of information requested. I mean,Â I am just renting a truck for God's sake - and for only 4 hours. I rent cars all the time, which IS an easy process. Once we arrived at the UHaul shop and opened up the app for my "seamless rental experience," I THEN had to enter a headshot (huh?) and pics of my DL (front and back) PLUS - here's the kicker - an "alternate contact" which had to be a 3rd-party phone number that REQUIRED validation. I entered the phone number of a friend who wasn't answeringÂ the phone and the online representative kept asking me for a different number, I then tried a family member, who also wasn't able to answer their phone. This went on for a while before I finally gave up because no one I knew was available to take a call from UHaul to verify my identity. This is totally bizarre and unnecessary! After 30 mins of dealing with this "seamless online experience" while sitting in the parking lot of the UHaul shop, I finally went inside and had to wait in line for another 20 mins.Â By the time I got up to the counter I was pretty angry that the "easy" ONLINE process was so cumbersome and - in the end - didn't work and WASTED a LOT of my time. By this time I had spent over 2 hours (between the previous weekend and the day of my rental) just reserving my truck. My wife voiced my frustration to the guy at the shop because we were afraid all this time wasted was eating into my 4 hour rental window. Not only did the guy cut off my wife when she was speaking, but then he mansplained that I "shouldn't come to UHAUL on a Sunday." What an ass. I was trying to AVOID the Uhaul shop altogether by using the online system which does not function as advertised..THAT was my frustration..NOT the wait in line.Â I knew the line would be long which is why I tried to us the eff'ing online app to avoid going inside!
It's hard to say. The employees were patient. But I had to wait an actual hour (no line) to pick up the truck I reserved because the system kept crashing. People came and left behind me. I then waited about 25 minutes to drop off until I just walked in front of everyone and dropped the keys. I would suggest having paper contracts ready. Moving was stressful enough without pushing timelines back.
Trailer was ok however not clean enough to transport open furniture Outside has dirty and when touched hands became grimy Inside needed to be sweep and writes down to carry my stuff Service was great like this location alot
I don't know how you could improve everything is completely satisfactory for me everyone was friendly helpful explained everything all around good good yes I will rent from you again if I need be thank you so much for excellent service Lynda Carter
Took an hour to get the truck. Only one employee working. Online check in not upload photos.
Very quick and efficient.
I've done business at this location 3 times in the last 2 months, and every time has been an excellent experience. This team is efficient and professional in every interaction. I appreciate that!!
Doing the self-service pick up and drop off was amazing! It made the move very smooth.
The manager and team were amazing! I would highly recommend.
Crazy ass charges when you drop off the vehicle.
Mr Martinez was awesome!!!! I will be back if all the staff was just like him... Thanks Mr. Martinez.
After being turned away from the Exclibur Rentals location in Parker, CO, because of multiple scheduling snafus, we were about to give up on u-haul completely--it was moving day and we had no trailer! Then we spoke to the kindest, most understanding lady on the call service, and not only did she assure us that she would personally make sure we were taken care of, but she quickly found us a trailer close to home and at a great location. When we arrived at Santa Fe, these folks were welcoming, knowledgeable & super efficient; and, they were some of the genuinely nicest people we interacted with in our u-haul experience!
Amazing customer service agent was very accommodating and completed transaction very professionally I personally would highly recommend!!! Amazing customer service which is lacking in this day and age!!!!!!
Quick and easy drop off!
Trailer dimensions are a bit deceiving. The 6x12 trailer I rented had a rear opening that was less than 5' wide and therefore made the trailer unusable for me. Wasted 3 hrs of my day, half a tank of gas and $44 with uhaul.
Very friendly customer service!!! My move was stress free!!! Thank You so much!!!
Advertise in huge letters on the side of the trucks $19.95 per day. Our 1 day rental ended at $209.00. Due to the mileage (137) and all of the other costs that unless you read the fine print you don't see. Falls under the false advertising as far as I'm concerned
The inside of the truck was very dirty, the steering wheel was sticky, for being in a pandemic the inside was very poor, we had to wipe down certain areas, was very disappointed that a mileage charge was added this is not stated when reserving the truck, plus we are responsible for putting gas in, how can you charge for both? Probably won't be using U-Haul for future needs.
They are shitty and fucking suck at maintaining their vehicles engines on top of that I found ants in the cab!!