The fact that you make people buy a lock for the u-haul...an item they may never need again... on too of all the other expenses associated with moving is simply predatory and I will definitely mention this to anyone asking about my experience.ALEXANDER F.
Trailer Rental & Towing in Lubbock, TX at U-Haul Moving & Storage of Lubbock
Pour nous contacter
Lubbock, TX 79411
(@ the corner of 34th St and Ave Q)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
One-Way and In-Town Local Rentals in Lubbock, TX 79411
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
Nous avons un programme de récupération adaptative visant à améliorer l'environnement!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The billing. I returned the trailer a day earlier but was charged the entire rental instead of the actual use.Beth F.
The agency I originally contracted to rent from was closed for the day on the Saturday I had a reservation. No phone call, no email, nothing. I will NEVER contract with them again. Just by the grace of God, the agency I was able to find had trailers. But this is a moving weekend for most of Texas Tech University. I was very lucky to have found a trailer and the agency that closed without any courtesy notifications, put me in a very stressful situation.steven C.
Everything was greatBLANCA T.
The ability to add people to help us move to our order was GREAT. This was a great addition and the people we hired were on time and very professional.Raymond K.
Everything went pretty good but it was expensive especially in times like what our country is going though. Overall prices are high might look for other means of moving.ERASMO R.
Keep your team tight.jamies S.
The staff is friendly and helpfulBERNARD M.
Great service friendly attitude. The manager worked it out for us.MICHAEL B.
Whole experience start to finish was great and fastJohn H.
On a busy Saturday. It would help us all if there was more than 1 person at the front counter. When there is only 1 person processing orders a bottleneck is created that slows everyone downCody G.
Great experience overall! I used the mobile check in (still have to go inside for a key) but verifying the condition of the vehicle and taking pics of the odometer and has gauge were a breeze. Drop off was even faster and all of the staff was helpful and kind. 5 stars all around!Cindy C.
Service via phone was horrible , We waited one time two hours and never did get through. Every time we checked the confirmation information was entered wrong. The local store (a large one ) we used does not answer their phone either. They just blame everything on COVID for all the horrible bad service . Not enough help.Mary A.
The location was okay. However, the online â€œreservationâ€ was a complete failure. I reserved on April 8, 2021. I did not receive the phone call I expected as per the online info. Upon opening one of the many emails, I found that I had no truck to pick up in Lubbock!!! I was to pick it up 165 miles away, I called the 800 number and was on hold most of 1.5 hours, transferred from person to person who could not or would not help me. I was told that even with my card number, my reservation was NOT guaranteed!!! I was told to call the regional scheduler at 7 am, at which time an unclaimed truck in Lubbock became â€œmine.â€ This is no way to do business.JOYCE HELEN K.
No key drop box. Rude peopleEilish G.
I the person at the register didn't act like he wanted to be there. The guy who helped me hooking up the trailer went above and beyond to help me, my lights weren't working and he helped fix it. Hisname is Manuel thank for us again.Fidel G.
Waiting on resolution team.MICHAEL V.
The paper said the tank was on 3/8 but it was really on 1/4 and I got charged for gas for returning it to 1/4. I told y'all it wasn't right and they said I'd be okay.Isaiah G.
I didn't rent a unhaulJeremy B.
I was met outside for drop off by a service rep. Process was quick and smooth.Jim P.
Very easy process. Employees nice and made the process go very smoothly and quick.JANE ADUDDELL M.
Calculate the mileage accurately so I did have to pay extra. You cannot dive from Amarillo to Wolfforth and return the vehicle to the Avenue Q designated return in 143 miles. The mileage was 156 and I was charges extra which is very disappointing when I already paid $299.20. When I rent again I will not accept incorrect mileage estimate.JOHN PAUL A.
Made our experience easy and stress freeGeoffrey R.
Enjoyed visiting.JAMES O.
The prices have went very high. The people working are slow and don't care about customer service. They charged me twice for items bought. They assigned me a trailer they didn't have on the lot and then did it again a second time, and on the third try they finally got it right. It took my a little over an hour to rent a 5x9 trailer. Worst experience ever.JUSTIN L.