The interior of the vehicle was so dirty and had animal hair all over the seats and middle console. My wife couldn't sit inside due to the smell.Jibraan U.
Trailer Rental & Towing in Lumberton, NJ at Semraj
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Lumberton, NJ 08048
(Across the street from ford dealership)
Services dans cet établissement :
- Lun - ven : 8h am à 5h pm
- Sam : 8h am à 3h pm
- Dim : fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
One-Way and In-Town Local Rentals in Lumberton, NJ 08048
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Need new windshield wiper blades.Ronald V.
Friendly and efficient. Very happy with whole experience.james R.
At this location, there are rates posted for rental that are different from what I was charged to rent the vehicle. I think the location is fine, but Uhaul business practices are unprofessional. I tried to express my concerns and all I got was refer to the contract. There is no business that post one price and changes when it is time to pay. You do not post a sale price and charge another when a person pays his/her bill. Bad business.RONALD T.
No helpingFELIX C.
The trailers passenger side wheel strap was broken and would not reach over the tire. I hade to thread it through the lower control arm to make it work.Andrew S.
Customer service was excellent front desk people was cooperative and their schedule database need to update software at lumberton location all service personal was excellentPravin V.
I had filed a complaint about the mess up with the vehicle and that I should not pay for the difference in mileage and gas price, but received a call from a different storage and then never heard anything again. Very unhappy and I always rent trucks from UhaulSabine W.
We were worried for this last minute move right after the snow storm, but was surprised and happy as our Uhaul truck was all cleared of snow and already wormed up. Bob was extremely nice and helpful in the whole process in explaining the after hours drop of process, we were not charged any extra fees as we could not finish online check in . This location is very convenient and the staff is friendly We highly recommend this placejhammat H.
No improvements needed! Bob was so nice and friendly on the phone helping me book the 10' truck rental. When I went to pick up the truck Raj was friendly, smiling and very efficient. My bill was correct when sent to my email. I would recommend this UHaul location to everyone. Thank you! JackieJACQUELIN R.
Thankfully Semraj was accommodating and very helpful because the website and was not user friendly and tech support was condescending when reaching out for assistancePat S.
My experience with this U-Haul was smooth going. I would definitely recommend anyone looking to rent a van to go there. Thanks to Bob, for making my day at checking in and returning my rental van a no hassle event. Regards from a satisfied customer.James C.
Raj and the other employees were extremely friendly and helpful. This location and employees were a pleasure to work with!!thomas M.
Friendly and informed customer service representative.James L.
The service wasn't bad. The truck was in very poor condition. The Uhaul rep I talked to on the phone, about our pickup location being changed was no help.Steven W.
We reserved a truck 2 weeks in advance and come moving day you didn't have a truck available. We had to scramble and rent a van.SEAN F.
The gentleman who assisted me was very helpful and polite. I would rent from there again.April T.
I did not receive my confirmation email/final bill. They just took the keys and said they would inspect later. I just dont like they gray area as i dont know how much im even being charged yetAndrew L.
Extremely helpful, friendly and courteous. Prompt service.rakesh G.
We rented a truck th was 19.99 online and when we got there we were charged 129.00! On moving day! They told us they had 2 people waiting to rent it if we didn't want it. We had movers meeting us at 10am for 2 hours The Vintage Way through Uhaul..prepaid and a deadline! We didn't have that extra 100.00 this week.RAYMOND V.
This location was a junkyard with a couple of trucks - and one massive truck blocking our exit when we picked up and returned the car. There was no one to call when we had an issue. Additionally, this location was inconvenient to the place we were moving items to and from and it was no where near my original selection.Dugan M.
Nothing. Everything was fine.Doris S.
1. This is not the location where I made my reservation. The owner called me and stated that U-Haul switched my reservation to him. This location was 16 miles road trip in extra mileage. $28.64. The owner said he would credit me the extra mileage. When I picked the truck he said he could do that. Plain and simple liar. 2. Upon arrival at the rental location, no one had masks on. Was told to wait 10 minutes and someone would help me. This was a joke, 4 guys sitting eating lunch. Guy comes out, "you dropping off", no, picking up. Oh, you'll have to wait. Greet customer service. The place was filthy, dirty, disgusting. Terrible. 3. Actually discovered my truck wasn't even there. The previous renter pulls and all of sudden the guy can now help me. No COVID cleaning was done. Terrible 4. I checked in on-line. For some reason I still had to complete paper work and provide an emergency contact and my DL again. I asked why an emergency contact. "New UHaul policy". I asked since when, "a few months". Funny just rented truck 3 weeks ago. It wasn't required then and I when I arrived for that rental in Pittsburgh, they just handed me the keys and I was off. Then the guy asks for 2 more phone numbers. I just didn't feel comfortable. 5. Furniture pads laying in filth on the floor. 6. Upon return I had to take pictures of the odometer, inside and outside of the truck, fuel gauge and where the truck was parked so they could find it. 75 x 75 lot. I don't think it will be that hard to find it. And I had to verify my location to confirm I was at the right place. Like I didn't remember where I picked it up from. 7. I never write bad reviews but this place was terrible/dirty and I would not recommend this location to anyone.John W.
I book one way trip it was not honored, Reservation was canceled by location and new one was made. Was only told when bringing back vehicle to park in one spot and drop box around building. When asking for receipt was told it would be emailed to find out there was a fee of 25.00 for after hours drop off . They closed at 3pm and my rental was dropped off a few minutes after 4pm. I was never told that I needed to upload photos for after hours drop off although it wasn't after hours at all. Filed complaint as soon as vehicle was dropped off regaurding this complete complaint. Waiting to hear back from management.JOSE G.
Everything went well. Nice people at pick up locationMatthew H.