The AC wasn't working properly and the app wouldn't let me check the truck in on Sunday. Thankfully the location didn't charge me the $25 to check the truck in when they got it Monday.
Amanda S
Guthries Self Storage County Line
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Madison, AL 35758
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Évaluations des clients
- 4,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
I thought the experience was great, the staff was friendly. The lady at the desk even allowed me to practice backing the trailer up a few times so I could make sure I could drive it safely. I can't think of anything that would have improve this experience.
JOSEPH CThe primary issues I ran into are related to pick up and drop off locations. The pick up location was changed to a place that was about 20 miles from my home. While the pick up office did update the allowed mileage so that I wouldn’t go over, that still required additional time and fuel to cover the distance.
Matthew SThe only reason I rate it below average is because I had to drive 20 miles out of my way to get it and 20 miles back to my pickup location before leaving once again for my final destination…yet I was not given an extra 40 miles to make up for the extra distance (and time) I had to travel…then I was charged extra, due to the additional mileage. I passed multiple U-Haul places on the way to pick it up AND reserved the rental a week prior. Also, while using the app, it crashed several times (on a new phone). Frustrating experience.
Jeffrey HKeep up the good work guys and ladies
RODNEY P