The staff at this location were really nice and they were fast to service me so I could get in and out of there! Moving is always stressful and the truck rental was NOT stressful :). Thanks!!!Alena T.
Trailer Rental & Towing in Madison, TN at U-Haul Moving & Storage of Rivergate
Pour nous contacter
Madison, TN 37115
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
One-Way and In-Town Local Rentals in Madison, TN 37115
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
We have the largest selection in the industry!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Your Saturday morning staff for May 1st was phenomenal. I didn't catch their names but you had one woman, two young men, and I believe an older man cleaning trucks. They were in there with big positive energy getting a lot of customers turned out first thing Saturday morning. They had control of situations where something hadn't worked out for people. They were on the ball trying to find alternative options. The whole time smiling and joking and keeping everybodys vibe up. I wish more places I had workers as good as these.RACHEL M.
Victor was very helpful. He saw that I was having a really bad day and made renting and returning the truck very easy.ROBIN R.
This overall was the nicest and biggest Uhaul I have ever been to. The Manager was Courteous and Respectful. I would highly Reccomend this location on 1515 Gallatin Pike. Best I've seen around in a while.SUSANN B.
I was charged for storage an I got my stuff out on the 17 it was due on April 19 an still got charged they told me I would not be charged I just want my money back just like anyone else very disappointed in your businessTAMMY F.
I could not get a hold of anyone to return the truck. The website wouldn't work to tell me which location to drop off at and so I was charged $60 extra just because I couldn't get in touch with anyone. This location is not customer friendly, could barely find the entrance abd when I did I couldn't find anyone that worked there for at least 25 minutes even though some of the uhaul trucks were left running.Kim C.
Long waits in line. Staff seemed overwhelmed and could not reach anyone by due to over 10min hold times on the phone. Very bad experienceKenneth T.
The location is under construction, which will make it impossible to keep clean.Todd P.
This store open at 8am. My reservation was switched to this store and the original pick up time was not changed. This is not a reflection on this location as much as on the reservation system.Daniel W.
I wouldn't change a thing!ARVIS R.
When I arrived< i had to search for about 15 minutes to find the Office. I know this is a new location, but UHaul, please make it easy for your customers: Place a large sign on the front of the building with an arrow(s) printing to the Office where you check in and check out. Then place a sign over the Office door (currently unmarked on the south side of the building) saying: OFFICE.WILLIAM D.
Great customer serviceSONYA R.
Wasn't wearing a mask despite city ordinance Did not help processing return and charged me excessively. Did not not follow up with storage reservation.TARASHANNON W.
Uhaul changed the pick up location for my rental at the last minute to this store. Which was 7 additional miles from my destination. There was no compensation for the change, even though we are charged per mile. This location is also still being renovated so we could not find the entrance initially. The inside is still clearly under construction.NATASHA F.
The gentleman who checked in my equipment was so kind and helpful! Very efficient as wellTAYLOR C.
The UHaul we rented (10' truck) was missing the gas cap when we picked up. We informed the staff and all the said was, "Yeah, we know." Maybe next time put a new gas cap on or don't rent out trucks missing gas caps.Kenneth N.
My date was 03/27/2021. Everything about the Truck ðŸš’ was good, but the young guy that work there LIED about the Mileage and disharron T.
Hire more help....MATTHEW S.
The tank was half full when we picked it up and that's the way we returned it. The attendant marked the spots on the truck that were marred or slightly damaged and was very helpful.Ronnie M.
I'm OK with the current process.Robert F B.
Have more fuel in trucks to start trip.GARY C.
The uhaul truck smelled like cigarette smoke. I dropped off the truck with the same amount of gas that I started with and was charged $54. I dropped off the uhaul at the location on the contract an hour before the 3pm time and was charged an additional day and another $54. I tried to call and was on hold for over 20 minutes. This has been the worst experience I have ever had with uhaul.KERRI D.
They met me outside and were very friendly and conversational. Very easy drop off with no hassle.MCKENZIE B.
Couldn't find a person to give me assistance for about 15 minutes. Check out was slow. They couldn't get computer equipment to function properly. Generally, they seem bothered to do any work.Larry B.