Facility wasn’t open when I arrived at my pickup time, opened over an hour after the time even though posted time was 30 minutes prior to pick up time. I drove the vehicle for 33 miles, put in $15 in gas, over 4 gallons and was still charged $11 for gas. Then I received a call stating that I was late returning the vehicle even though I dropped it off about an hour before my scheduled time. The vehicle was in good condition, the overall operation ran poorly.
William P
Ranglins Complete Auto Care
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Manchester, MD 21102
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 3,5 - Cote moyenne des clients
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Avis vérifiés des clients
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Comment U-Haul Fonctionnement des avisOnce I got the truck everything was great. My only complaint is that I was moved to a new location 24 hours before pickup. Through no fault of U-haul, the previous renter did not return the truck to my original site. But this in turn doubled my mileage and there was no mention of a credit or waiver. I know I could have rented elsewhere it was late and we needed this truck to move my daughter.
LARRY BIt would have been helpful to have instructions stating that the trucks are actually behind the building and down a flight of stairs. Once we located the truck by wandering around and going down the stairs, we then discovered we needed to go back up the stairs to get the key, then back down the stairs to get back to the truck. Luckily, we are able bodied and were able to handle the stairs, but it was very stressful trying to locate everything.
David HThere is a lockbox for the truck keys and they don't tell you that the trucks are on the other side of the building and not behind the big locked garage door that you are standing in front of. I thought I needed another code for the other lockbox to unlock the garage door. Can't contact anyone at Ranglins on the weekend. Town was like Deliverance... should have known
Clifford PExcellent experience! Very easy and user friendly! Tangling auto were super friendly and helpful, highly recommend
Scott M