There was some confusion with my reservation, as my son and I unknown to each other both made reservations for two different days. When I arrived to pick up my truck the computers were not working at the pick-up location, so it was done over the phone with an employee who was offsite. She indicated I had two reservations, and I explained the U-Haul app glitched at the final point in making a reservation, and I had to start over, perhaps that caused two reservations? In fact, the second was my son's, but she was only looking at the last name. This resulted in my son's reservation being cancelled.
Richard H
Lehmans Automotive
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Marysville, PA 17053
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Quick check out experience! Very friendly staff!
Kellie SFor some reason, I was charged another $5 and change. I rented the week before with no surcharge. Was it mileage? If so, that's poor customer service
Kevin UI paid for moving blankets/furniture pads but did not receive them in the truck. This put us at a disadvantage with moving the furniture and there was some damage to the furniture.
Cecily LHave the vehicle reviewed and inspected prior to customer use. Has level was not what was on the invoice, it was less. Low air in tire noted after we left. Email was sent 2 days prior stating our requested size was being downsized.
Peter V