U-Haul was dirty inside cab with an odor and the back trailer was dirty. This was the first time experience with U-Haul that wasn't so great.
Diana H
411 Storage South
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Maryville, TN 37801
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,5 - Cote moyenne des clients
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Wasn't there when I showed up even though I called before coming. Didn't wait to long for his return. Left note he stepped out. Unloaded the trailer and parked it while waiting. Once he arrived we let him know and he said we were good to go. No nothing to sign or go over at drop off.
ANDREA SThe customer service was very polite and professional. The pickup and drop off was very quick and easy and helpful instructions were given.
dean wIt's was quick and price was reasonable
Jody WWorst experience with Uhaulin the 25 plus years I have been dealing with them. Representative at pick up seemed bothered to have to deal with us. Different representative on drop off. First thing he asked is if I took a picture of the mileage and fuel level before taking the truck. I have never had that asked of me. He said that everyone should do that. Why didn't your son bring it up on pick up then? Then receiveda phone call after leaving threatening us with extra charges because we didnt fold the moving blanketsthat were thrown all over the back of the truck on pick up. No greeting, no information at all, just the threat of $3 per blanket charge to clean up the mess they gave me. At this point I hung up. The "owner" then called back to tell me that I was right saying they gave me non folded moving blankets. The people at this location need to be retrained or replaced. Customers should not be called and insulted then spoken too like garbage. I will never return to this location and will seriously think about it before ever renting from Uhaul again after this.
Steve S