Everything was Great!JESSE S.
Trailer Rental & Towing in Mead, CO at Lighthouse Storage LLC
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Mead, CO 80542
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 5h pm
- Sam : 9h am à 12h pm
- Dim : fermé
Heures d'ouverture spéciales
- 7/3/2021 - 7/4/2021: Fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
One-Way and In-Town Local Rentals in Mead, CO 80542
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous vendons des centaines de produits qui facilitent les déménagements!
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Jerry, the owner, really got me out of a bind by giving me a ride back to my place at no expense. Really great guy.Manuel R.
Again, everyone was friendly, helpful, courteous. The drop-off was easy. Nice location, easy to find, and very convenient to my new house.MARK V.
He greeted us immediately and was very helpfulJames D.
Tom and Jerry were the best! Outstanding customer service and very helpful in the rental process. Will certainly rent from them again!JEFFREY D.
The young lady at the desk was very helpful and friendly.Sergio G.
Better communication about hours, details, etc.Keith H.
The young woman working the desk was pleasant and efficient in the check out process. The inside of the back of the truck was clean. And...I was glad to have a truck anywhere in Colorado.....BUT>>>>.....and it is a BIG "BUT".... 26ft Truck was waiting. But...it was not clean on the inside. Luckily I had brought Chlorox wipes to sanitize but had to use nearly entire pack to get grime off steering wheel, seats, dash, and cup holder that was so dirty it was nearly stuck closed. The floor mats were not clean. The cab had litter under and behind the seats. Safety....one of the back up tail lights was out. These are things that the rental site should have taken care of. The transmission or suspension was wonky and I did not realize it until I was on the highway. It was like a buckboard from the old west at a speed of 55mph. I thought when it was loaded it would have been smoother. And it was until halfway point. At times I would have to slow down to 50mph and below then resume 55mph to get it to settle down. Other Uhaul 26 ft trucks passed me by all day long. It was a LONG drive.Craige S.
The customer service was great. A very pleasant rental experience.Gary L.
Be more informed on the services Uhaul offers.Samuel B.
Jerry was very helpful and cheerful and the check-in, pick-up and drop off procedures were very painless!Joseph W.
Friendly staff.James R.
u-Haul moved the pickup 30+ miles away then charged me 79 cents a mile to pick it up and drop it off. no easy to call u-haul or extend. u-haul is going downhill...Brandon C.
Uhaul's customer service was HORRIBLE! Luckily the staff at Lighthouse weren't! They were amazing and got my reservation back on track. Would absolutely use Lighthouse again -WITHOUT going through Uhaul.Andrea P.
Rep was kind and helpful.Shawn A.
Nothing needs improvement. Things are perfect the way they are.Dennis J.
They were very helpful and expedient. We would definitely use Lighthouse again for any U-haul or storage needs in the future.MICHAEL A.
Staff didn't have a mask (even indoor) and I was charged $25 dollars after returning the truck. No reason given in the invoice. I emailed the location and still no answer. Truck was completely clean even with a vacuum in the cargo area (I took photos at the time when I was returning). I called U-Haul customer service and they were surprised that no reason or concept for the charge was given.Gustavo L.
This was the ABSOLUTE WORST EXPERIENCE WITH UHAUL I HAVE EVER EXPERIENCED I WILL NEVER USE OR RECOMMEND UHAUL AGAIN I WILL USE SOCIAL MEDIA TO DISCOURAGE THE USE OF UHAUL I CAN'T EVEN BEGIN TO TELL THE DISHONESTY AND LACK OF CUSTOMER SERVICE I RECEIVED AND HOW UHAUL DID NOT STAND BY AGREEMENT 1. I ORDERD A 26 FOOT TRUCK. I WAS TOLD TAKE A 20FT TRUCK OR DRIVE OUT OF STATE FOR A 26FOOT TRUCK. I WAS TOLD WITH MOVERS IT WOULD COST 536.00. END UP TO BE LIKE 1000.00 DOLLARS I REMEMBER UHAUL WAS THE PLACE TO GO FOR ALL MOVING NEEDS THIS IS NO LONGER TRUE AND YOUR PEOPLE ARE SO RUDE AND INCONSIDERATE MAN TOTALLY 100% DISAPPOINTEDRobert W.
Lighthouse was great. I was originally supposed to drop off at a different location and when I called her to let her know that I preferred to use Lighthouse she argued with me and told me repeatedly "I am only 1/4 mile from Lighthouse" which is not true. Finally she gave up and said "Fine, I have too many trailers anyway so I dont even need it". This was a strange and off putting conversation and completely unnecessary. With the exception of her, everyone I dealt with during this rental experience was great!Corey B.
truck needed a bug scrubbing, trailer had sand and gravel on the tire rails, tongue jack was rusted and bound up and very hard to operate. Lighthouse was so busy that morning i picked up the truck and trailer that they had no time for a walk around and inspection with me. I loaded my wife's car by myself which was not an issue but when i went back in the office there were 6 groups waiting and i knew it was best to leave and document the trucks inspection myself.Timmy M.
Wear a mask.zachary H.
Personnel were very friendly, helpful, and personableCheryl E.
No suggestions. Everything went great.Robert G.