Excellent service à la clientèle
REBECCA B
Sierra Storage North Merced
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Merced, CA 95348
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
It would be helpful if the rental was attached to an app where the customer could keep track of his or her day to day charges. As this rental is not able to be viewed from the U Haul app which customers do enjoy using, do to its simplicity and transparencies.
christopher wMy reservation was made 2 weeks in advance for a different location (1247 Martin Luther King Jr. Way, Merced) for pick-up & drop-off which is located within a 10 mins walking distance from my home. On the day of pick-up reservation you relocated me to the pick-up location at 2785 N. Sante Fe Ave, Merced which is 3,8 miles from my home. It takes approximately over an hour to walk to. I was forced to find a last minute ride who would be available to drive me to my pick-up location and drop-off due to the long distance from my point of origin.. If I had taken an Uber or Lyft, for not being able to find an available friend. U-Haul should foot the bill. Penalizing a customer by relocating their original pick-up/drop-off locations for having an early rental request is very poor customer service. The one Good thing: The woman who runs the 2785 N. Sante Fe Ave, Merced office provides excellent customer service. She was very accommodating and helpful.
Karina TNothing. This location went well above to find what I was looking for.
janet hNothing pickup was fast and easy clear communication on self dispatch instructions very satisfied with my uhaul experience
Jeremy B