The gentleman that was helping me was not helpful at all and was a bit rude. He wouldn't show me which one was the right truck which was away Ace store.
KIM E
Mesa Ace Hardware Inc
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Mesa, AZ 85215
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,5 - Cote moyenne des clients
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The employees were great
MARILYN MReturn was problematic. Even though the trailer was returned on time, on the computer is was returned 2 hours later resulting in another days rental. It was rectified, but Uhaul corporate had to be consulted first. There should not be a lag beteeen returning equipment and processing the return
DENNIS BThe vehicle didn't have working AC - the fan made a very loud noise when turned on so it was hot and difficult to drive through the southwest. And the windshield wipers need replacing. The truck needs to be thoroughly inspected for all weather.
BRUCE MMy Uhaul was reserved on a timely manner and I verified the day before pickup of its availability becuase THREE TIMES I've had my reservation screwed up at this location. When I arrived to pick up vehicle the employee told me I have "no reservation and truck not available". I showed him my receipt and reservation number and he did not bother to look and only stated again, apathetically, "we don't have a truck available". It was then... after gaps of time and absolutely no assistance... that I pointed out 3 trucks on property and maybe he should check drop box for a truck that might have been returned. "O, that's a good idea" and he proceeded to move as slow as he could possibly go and found a key that fit truck. 45 minutes has gone by and I finally was able to go with a truck I had on reserve but told it wasn't available and I had no reservation. Sucky service and inept workers!! I will never rent from this location again. THREE TIMES this has happened and absolutely NOTHING (NOTHING!) will be done about it!
CHRISTOPHER E