I had such a wonderful experience I came back to same location twice and recommended my soninlaw. We were very pleased with the employees at this location and service. Thank you and we will be returning future customers if in need of any other rentals. Five Stars *****
Melshell Rogers
Jakes Convenience Store #3
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Mineral Wells, TX 76067
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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Great people to work with
THOMAS SMITHPicking up this U-haul at a convience store is not a good idea. I was made to wait several times as the clerk took care of walk in customers who stop for something quick. The order was changed to this location due to the place where I made the initial reservation did not have the truck I needed returned. When I made the order, I requested 4 sets of 6 blankets. This place had only 2. I fina;lly got the key after the clerk tried several times to pay for insurnace and tried to charge me more than the quote I received onliune. I went out back of the store to the truck and see it was in poor condition. The truck was damaged in several area and had over a 176K on the odometer. The clerk had told me the truck had 3/4 tank of fuel which it did not. I took a picture of the odimeter and fuel gage. So glad I did. When I got the truck to the location to pick up our household goods, I opened the rear area which was NASTY. I had to clean the back just to use it. Then I started to load the truck in the Mom's attic and stopped for the night. Later that night there was a lot of rain and I finished loading the truck the following day and moved to my residence only to find the mom's attic on the passenger side had leaked water into the area ruining boxes that were stored there the previous night. When I went to return the truck, the clerk had a different odometer reading and had to call someone on what to do. Thank goodness I took photos of the fuel gage and the odometer. The clerk offered no consession for the leak and water damaged goods. Overall not a good expierence for me and I have rented from U-Haul in the past. It has been years since I rented a truck and I hope this is not the new norm.
FRANK FRAWLEYEnsue the vehicle is clean, ready for the customer. Inspect the vehicle with the customer prior to departure; instead of telling the customer "take pictures if you see anything wrong". It was not a good experience at pick up. We filled up a trash bag with all the junk left in the truck. At this juncture, I was overcharged for what vehicle I rented.
Roberto HuezoStarted off rough but the guy behind the counter was and did do his best to help me out and get me on the rd. Most definitely would do biz with him again!!
Jason Mushrush