personnel amicalNATHAN G.
Trailer Rental & Towing in Modesto, CA at U-Haul at Kansas Ave
Pour nous contacter
Modesto, CA 95351
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
One-Way and In-Town Local Rentals in Modesto, CA 95351
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
If anything goes wrong with UHaul, it is most difficult to get a resolution. However, in the end Cassandra at the Kansas Ave location was able to help. Many other parts of you systems are out of sync.ROBERT E.
Kansas location has always been one of my best locations due to the fact that they always have what I need thank you team. Please be advised when trying to rent a vehicle or trailer's call day's ahead to get the best results best of Blessing God Bless you all employees and Families.JOEANGEL H.
Nice employeesDAVID V.
Let customers know that tow dolleys are not appropriate for modified vehicles. The tow dolly damaged my bumper.Timothy H.
For starters, I requested a trailer with ramp and I received an older trailer which did not have a ramp that did not touch the ground. I was moving a piano with wheels and I had to get three people to carry it on and off the trailer. Second, I was told by the customer service rep that I rented me the trailer that I was to return the trailer by 8:00 AM Sunday to prevent an additional day charge. I was told someone was going to be at the location at 8AM to assist me. Nobody was at the location and did not show up until 8:45 AM. I waited for 45 minutes and wasted my valuable Sunday morning sitting in my vehicle waiting for these people to show up to work! I will not be renting from this location ever again!!!!!!JEFFREY S.
The young lady that helped me at the counter was very friendly, helpful and polite. This I have to say was the first time I e experienced that here at U-haul I'm a regular customer and I normally leave VERY FRUSTRATED. This time I didn't I sure hope she's there to help next time I come in.RENEE K.
I don't know what you can do to improve the service. Jasmin who helped me. Did a phenomenal job. she was all over the place. multi tasking several customers at once. she was funny and made the experience a pleasant one. Thank you Jasmin you did a great job.MOSES U.
Pick up was easy. Calling U-Haul customer service in general was easy. Drop off is easyMARSHALL C.
Got a dolly and it wasn't included inside the van. Didn't realize till i got home.VALERIA N.
Great service. Fast response to availability.Antonio Y.
Thanks - made it quick and easy to pick up and get on the road.Sumner S.
I reserved my truck to be picked up at the McHenry location several days in advance. It was supposed to be ready at 11am. I was told they had no truck for me. I was told the truck would be available tomorrow. I said I reserved it, and my helpers won't be available tomorrow. They couldn't do anything about it. They said the other location had a smaller truck so we went over there. Actually, they had the size truck that I reserved! Now UHaul tries to do things all techie but obviously they don't realize we're in the 21st century. The new uhaul staff were GREAT. They were courteous and helpful. The staff at the other location were also but it was the incompetence of the Uhaul system. They should have called the people with the truck I had reserved to find out where they were and then call me to let me know. But I guess Uhaul the corporate office doesn't care about their customers. The Uhaul staff at both locations were put in a bad spot. They were young people who did their jobs well but corporate Uhaul doesn't know how to run things in the 21st Century.KENNETH J.
Great service.JUAN O.
This uhaul changed my order 1.5 days before I moved... to a location 2 hours away! Then, I was told by Ashley that she was refunding the $50 guarantee fee I paid to get trailer in Vacaville, CA. Guess what - no money was returned AND my guarantee was NOT honored. Also, both employees were walking around and hoping in and out of trucks without masks on. Glad I got a trailer in stead of a truck with COVID. I literally hate uhaul as of now. WORST customer service ever and I should not have to pay hundred of dollars more than other states. Get trailers back in stock - create a better business pls other than screwing over your consumers. Your business model failed, so you fix it. Which clearly you won't.Julie M.
Just make sure your gas Gauge is right I didn't check it they said it was on half a tank it was on a quarter didn't pay any attention until I was taken it back You need to make sure your employees know what really is thereDIXIE O.
Super easy and fast!TONI T.
Returning the truck at 6:59 pm. Ladies working at Kansas ave Modesto CA 3/22/2021 extremely rudePABLO H.
I reserved a car dolly, when I got there to pick it up it wasn't returned yet and probably wouldn't have been that day. They did find me another one but it took a couple extra hours.WILLIAM L.
The fat bitch rude and ratchet not sure how desperate you were to find someone for the position but do better ðŸ’¯Keyorie N.
Pick up was excellent however the drop off was horrible. I waited in the lobby because they were busy which is fine. At point of being charged I was charged for an extra day for 2minutes which was spent waiting. The representative was highly frazzled and very defensive. I tried and tried to explain to her the error but would not hear me. It took her to walk away and speak to a manager to understand.RICHARD A.
I'm being double charged for the rental. Store 0071035, at 209-576-8249 charged me $145.21 on February 21, 2021. And now I'm being charged an additional $102.03 that's waiting to go through my account. The additional charges for the mileage should've been about $37 extra and not $102.03. Please correct the chargesMeshan R.
Todo es mucho dinero, por 15 millas me cobraron 10 galones de gas, fue un abuso. No pidi el servicio nunca mÃ¡s.Carlos R.
The whole experience went very well, from pick up to drop off. Couldn't have been easier or more convenient. I look forward to doing business with them again, and will definitely recommend that store above the others in the area to all my friends.JON P.