Camion sale avec un réservoir d'essence à 1/8 au lieu de 3/8 selon le contrat signé. En début de location je n'ai pas nécessairement le temps de courir les Stations services pour faire le plein en particulier lorsque je dois attendre 30 minutes pour être servi parce que la personne responsable des locations est absente. J'ai donc reçu le camion près de 1h plus tard après avoir eu à attendre à Nouveau pour que le représentant voit de lui même que le niveau d'essence est à 1/8 Vous ne devriez pas remettre un camion sans essence et sale
ALAIN C
ENE Auto Vente Inc
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Montreal, QC H4K1M7
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 3,0 - Cote moyenne des clients
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My reservation was transferred by UHaul to another UHaul rental, 2 hours before picking up the truck. This rental was further away and more difficult for me to reach. Unlike the other location, the office was closed. I was forced to use the UHaul app on my iphone, which took me about 30 minutes to pick up the vehicle and an hour to return it. Pretty awful experience. On top of that, it added about 25% (16 km) in km and related fees.
Patrick MTheir is only 1 person at this branch who was not attentive at all. Also, I made the reservation for 24 hours but the same guy called me 3 hours ahead of time and started yelling to return the van because there was another reservation which was very upsetting because my reservation was not over yet. Also, the agent handed over the van key to me approximately after an hour of my reservation because he was too busy elsewhere. Upon reaching the van I found out that there was snow brush or snow shovel and van was full of snow and was also stuck in snow. I went back to the Uhaul agent and asked him for it to which he said that he doesn't put these accessories in Uhaul rentals although he had a bunch of them in his office. I told him that other Uhaul provide these items but he refused saying that no Uhaul provide these items. I am really upset by this experience and by this was my worst ever experience on Uhaul. This is just the summary of the day.
MIRZA HVéry good service thenks
SID AHelpful service
ARAM A