truck had only 3/4 tank of gas when picked up. I had to go here because the guy at the other place in Moose Lake never showed up I spent an extra hour and 1/2 getting a truck and it caused me time to get to Alexandria and then to the cities to drop stuff off and the return was a very poor experience had to try to drop it off 3 times , and then was told that I was only given 132 miles free when I specifically stated that I was picking the truck up in Moose Lake going to Alexandria to move an apartment to White Bear Lake Minnesota and then tried to return to Center Market , No his lot was ful so he sent us to Forest Lake were there was no place to be found and so we went to Stacy and finally dropped the truck off so It wass one headache after another !
PAUL S
ABC 1 Stop LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Moose Lake, MN 55767
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Fred, the owner, was extremely helpful. I'm not from the area, but Fred made the trailer pickup easy and the after hours drop off pain free!
THOMAS BNo one was there when I dropped off. Terrible service overall.
RAYMOND RFred was great but needs to keep a better eye on the condition of the equipment (if that's part of his contract). My 6 hour drive became a 9 hour drive because the strap for the left front wheel of the car tow dolly kept falling off, apparently it was cut too short at some juncture, and i had to keep pulling over to replace it. Also the tires on the tow are bald and a tire person told me it wouldn't make it from Wausau to Oshkosh (after already coming all the way from Duluth!). Everybody also needs to know that if you have a keyless start on your vehicle, the battery needs to be disconnected for the drive. That set me back an hour as I had to find my toolkit and disconnect them, not something I'd ever done before, and customer service could not advise me on how to do it either. I also needed to figure out how to do that while having my car on so I could put it in neutral. And since I couldn't lock the steering wheel while in neutral, I had to secure it with my seat belt. These cars are speeding bullets on the highway, there needs to be more or better information for novice towers like myself. I would have stopped at a Uhaul on the way, but I was so behind that my unloaders that I had scheduled were waiting around for more than an hour before I got there.... I had to pay for that lost time! Otherwise, it was a good experience, my extra drive to Moose Lake for pickup was comped the miles so that was nice of Uhaul :)
Cordelia STrailer performed flawlessly! Overall great experience! Will use again.
Peter F