I booked the uhaul from the location on cliff street nanaimo. I never got a confirmation call. Vivian from boxwood called and let me know they have a 26ft truck, not the 15ft truck I booked, and I was at the wrong location to pick up. I was EXTREMELY frustrated and upset with this, and Vivian absolutely turned our day around. I didn't get the name of the other lady at the boxwood location, but those two ladies were fantastic. The cliff st location dropped the ball.
PAIGE A
Safeguard Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Nanaimo, BC V9S5X9
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 4,5 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Very accommodating Thank you
ANNETTE LWarn customers if there is a problem with the equipment before their trip, so they may plan around it accordingly. The U-haul truck we were assigned had a poorly patched hole in the box that leaked rainwater onto our boxes causing damage during transport.
TYRA DThe manager met me at the gate as I drove in and pointed where I was to park the truck. She met me at the truck and asked how it was. She was very personable. I believe her name was Veronica. Not sure may have her name wrong. But she was super personal. Nothing to improve. More movers should wave at fellow Uhaulers. I waved at every Uhaul truck along the way. Not many caught on. But should be a thing with U-Haul. The U-Haul Wave. lol. Tim Brown.
Tim BVivian went above and beyond for us and Michele was sweeping our storage unit when we arrived. Very impressed and this is now my new U-Haul location for sure because of them. My only concern was that my truck had a headlight out so it was not great in the dark unless the high beams were on. I will be back and highly recommend this location because of the amazing customer service. Thank you again for your help I really appreciated it. You are the reason I’ll be back and will highly recommend you.
MICHELE G