The Wheat Ridge Mini Barns ensured the truck was well maintained and ready for use. However, the UHAUL App was not user friendly. It was a challenge to follow all the prompts. It was a difficult process to rent and return due to the App.
Kathy A
Wheat Ridge Mini Barns
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in New Boston, OH 45662
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- 4,0 - Cote moyenne des clients
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Has nothing to do with the location. It was great. easy in and out, easy to find key box. Found the app incredibly hard to deal with. would not let me finish the check in procedure taking the requested photos so i had to just trust nothing would be amiss. checking back in was a easily frustrating with the app, but it finally worked after being very slow and let me finish the check out.
Kirk DThe first location I was sent to was not marked with any signage. Ther was no attention. I was then sent to another location several miles away. I do appreciate the 50 dollar credit but it didn't cover the additional mileage and fuel for the truck rental. Also not to forget about the inconvenience and additional time sent The second location was ok.
Jeffrey MEverything was perfect, highly recommended!
Noah BThe location was great, and I had no problems with that. The app is atrocious. First I had issues with it detecting my location, there was a setting that had to be enabled from inside the app to make that work correctly. Secondly, anytime when required to take pictures, ID, mileage/gas, exterior, etc. if I rotated my phone into landscape mode the app would cancel and I would have to restart the process. In the case of turn-in, the app just cancelled the process and I was not able to restart or continue where I left off. So I have no idea what happened with the turn in ultimately.
Jason A