Truck was not clean. Cups and e cigarettes were about the cabin. Right side mirror was lose and kept moving while I drove.david B.
Trailer Rental & Towing in New Haven, CT at U-Haul Moving & Storage of State Street New Haven
Pour nous contacter
New Haven, CT 06511
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 7h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
One-Way and In-Town Local Rentals in New Haven, CT 06511
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
We have the largest selection in the industry!
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Service by personnel is terrible. Poor explanation of fuel and mileage fees and lack of coordination between those that attend truck rentals and those that attend storage units.julian M.
Staff was friendly and helpfulDENNIS U.
The staff was courteous and the truck was new and clean. I had a very good experience on a one-day intown move. Thank you.HUNTER M.
Truck I was about to drive had no side mirror on the driver sideGWENDOLYN S.
I had a very pleasant experience and can't think how it could be improved, other than lower rates. ðŸ˜‰ANDREA O.
No comments for improvement. My experience was pleasant! The employee was friendly and professional.MAURICE P.
Very easy transaction but vehicle was rented to me with an oil required notification and also a tire light on. Would have rated excellent if those 2 things had not been overlooked prior to my rental.DEBORAH U.
Excellent location!MARTIN Y.
Good locationMABEL R.
The wait line inside the store- the lane to enter and exit need to be marked for a fluid path. Clean the drop off pavement with a blower daily.MARIA L.
poor customer service, very rude employeesRina S.
I think the representative should have looked at the gas with me. I brought it back at the exact same mark and I was charged for a few gls of gas. Not happy about this!!Lisa C.
Where do I begin? The truck was filthy (windshield, interior of cab) and idled rough; the hood was also unlatched when I got in it and drove away. The employees at the New Haven location were unprofessional and unhelpful, and they didn't even have the truck I was originally supposed to get in their inventory. Then whenever I tried to get in touch with UHaul to ask questions or change something I ended up on hold for so long I had to go do other things and never reached a human being to discuss options. At the end of my very difficult trip I trjed to see if I could return my truck to a closer location, of which there were many, and I was told I had no choice no matter what. Instead of driving 2 minutes up the street I had to drive nearly 30 minutes clear across the city. I'll be renting from Penske next time.ANDREW SCOTT F.
Have the customer pay attention to the starting mileage because I got overcharged.Frankie D.
I requested that the trailer I hired have a ramp so I could wheel a trolley and a fridge up onto it. However, even after requesting this in the yard the attendant gave me a trailer without one. The attendant who served me was slow and he also wasn't very helpful with suggesting which trailer plug that I should purchase from you to hook up to my vehicle. In addition, when we went to hook up the trailer the shackles weren't able to fit as my toe hitch and connectors were quite sick so the U-Haul shackles way too small. The attendant did not seem to want to problem solve he just said you'll have to unhitch the trailer and go to a store and buy some attachment shackles. I ended up problem-solving and rearranging the chains so that we can make it work. This was such a bad experience that I went ahead and posted a Google review of the location on the website and gave it a one star.Scott M.
Very hassle free, easy to pick up and drop off. Will recommend this location. While in line a gentle told me how he had a terrible experience at a different location and I assured him that it wouldn't happen there at the State street Location. The workers are very pleasant and easy to speak with, it was a pleasure to rent from you at the State Street LocationIRENE M.
I drove 15 miles and was charged for 4 gallons of gas. Seriously? RidiculousROBERTA D.
I used my credit card at your New Haven, State Street location. I registered online using my credit card and the next day I began to receive fraudulent charges. No one has access to my business card but me and the only place I entered my card manually was your website. Please check for fraud, I notified my fraud department and told them U-Haul was the only place the fraud could have occurred.SERGIO S.
Awesome customer service people where friendly and helpfulSTEVEN H.
Muy amablesâ¤ï¸JOSE C.
They weren't able to provide the 20ft truck I reserved but did increase the milage incase I needed to make a second tripSEAN W.
Great customer service, pick up snd drop off was easy, did not have to waitGeorge F.
The only problem with this store is the amount of time that you have to stand in line to get your equipment. It's the same problem every time I use this store. They should really look into hiring more staff. I even did the early check in online and still had to stand in line for 20-25 minutes. That's the only reason this place does not get 5 stsrs.john C.
I have booked a cargo van from Uhaul 1175 state street at 3.38 PM on May 5, 2021. We have checked the van and brought the attention of the Uhaul representative about the issue with a back (left) tyre . He checked and confirmed that the tyre has no issue and we can take it. Once we reached home which was just 2 miles away we noticed a hole and air was leaking from the tyre . This kind of carelessness of Uhaul representative can cause a major accident . I am really disappointed with this pathetic service Additionally, I could not use the van for anything. We requested for a service technician and he reached at 8.30 pm. He was supposed to reach at 6 pm . We booked the van to return a lot of stuff to UPS store which closes at 6.30 pm. Overall, it is a complete waste of money with a lot of additional troubles. I request you to please return our money back. I have not used this Van at allJessica V.