Trailer door was a bit rough. Customer service was great!
Kyle R.- Virginie VA
- New Market
- 22844
Trailer Rental & Towing in New Market, VA at Pleasant View Automotive
(Concessionnaire U-Haul dans le voisinage)
9831 S Congress St
New Market,
VA
22844
Pour nous contacter
9831 S Congress StNew Market, VA 22844
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 4h pm
- Sam : 9h am à 12h pm
- Dim : fermé
Heures d'ouverture spéciales
- 4/23/2021 - 4/24/2021: Fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
One-Way and In-Town Local Rentals in New Market, VA 22844
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Trucks for Sale
We have the largest selection in the industry!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
Everything worked out with this Uhaul and service given. Would use location again if we need Uhaul services.
stweven T.- Rating:
- 4.0
I had issues with my reservation, I reserved for 3 days and was told that I would get 1 day free along with an extra 100 miles free because my reservation was messed up. I ended up with only 24 hour order upon dispatch and it caused me to almost have to pay 250 dollars more upon return because I kept for the days of reservation. The return place fixed this so I did not have issues. The dispatch place needs to improve on attention to detail and confirm with customer before everything is dispatched. The bad communication almost cost me hundreds of dollars. Overall service was great, customer service great, treated customer with respect,, clean environment, just 1 thing that needs improved on and that is communication with customer to make sure everything is correct in system before dispatching vehicle and they can't fix afterwards.
Donald W.- Rating:
- 5.0
Lee provided great customer service and reviewed important facts about the vehicle. Excellent Job!!
Donald C.- Rating:
- 5.0
I want to pick the you haul up earlier in that morning but I was told on a computer that I couldn't get it until 130. The place I got the you haul opened up at 9 and closed at noon
Debby B.- Rating:
- 5.0
Excellent service Goes above and beyond
Andrew H.- Rating:
- 5.0
Mr. Thompson was unbelievable. I had never pulled a uhaul and he made my experience easy and gave me great advice. I arrived safely Couldn't have been any better. I've already recommended him to 2 family members.
Shea R.- Rating:
- 5.0
Personally as a woman i wish for the long hauls trucks were more comfortable but really it was a good trip. Thank you!!
kennella R.- Rating:
- 5.0
Great location!
Eric S.- Rating:
- 5.0
N/A
Jeremy H.- Rating:
- 5.0
I would absolutely reccomend this location!
STACEYMARIE S.- Rating:
- 5.0
No improvements needed. Excellent Service. ??????????
vickie H.- Rating:
- 2.0
The check-in process took way too long. The gentleman was very nice but slow and had to re-enter my information several times. Not to mention I was sent to a location to pick-up my u-haul that was no longer in business and then send 20 miles out of my way to go to another facility. Poor customer service and I was very annoyed. All staff were pleasant and tried to be helpful but this delayed my packing my daughter up from college by about an hour.
Tom S.- Rating:
- 5.0
Very friendly and helpful!
Brian B.- Rating:
- 5.0
Very nice people and very easy to work with very pleased
steven C.- Rating:
- 2.0
Truck was dirty inside and out. There was also a 170k mile error in the pickup mileage. Spent a long time on the phone with customer service due to picking the truck up on a day that the business was closed. It seems that my uhual experience, not just at this location leaves more to be desired.
Michael M.- Rating:
- 5.0
Great person to work with.
steven C.- Rating:
- 4.0
No issue with the location. They even took the time to call a couple of days ahead and tell me what to expect and where to find the key etc. The 24/7 process was AWFUL - extremely time consuming and cumbersome. The link was not available on my dashboard so I ended up having to call. Waited at least 15 minutes before the correct department even answered. Ended up needing two phones to complete the process.
joanne B.- Rating:
- 5.0
The gentleman was very efficient, knowledgeable, and great to work with. Everything went smoothly and will use this location again as needed
David C.- Rating:
- 5.0
nothing at all everything was excellent
Ronald R.- Rating:
- 1.0
We picked a nine o'clock pickup to get an early start of the day. We had to wait till 10:15 for the employee to get things checked. He didn't explain to us what he was doing or why it took so long.
Pieter T.- Rating:
- 5.0
9
Jerry W.- Rating:
- 5.0
Lee @ New Market, Va. UHAUL was thorough, efficient and direct. We appreciate doing continuing business with him.
Keli M.- Rating:
- 5.0
When a customer makes a reservation please see to that the requested equipment is available or tell the customer that the equipment will not be available. It is a shocking surprise on the morning of the move to find that nothing is available.
David C.- Rating:
- 3.0
This crazy man threatened me. I will sue him and his manager. The truck was returned to its lication by 6pm I needed an extra day. I returned it clean. This truck needs a time up. Other than that it was pretty good.
trina W.