Very very helpful friendly staff, one way above and beyond in order to secure a unit for me
Robert C
Nehring Auto
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Newton, IA 50208
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 4,5 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisTruck was old but clean. Easy check in but code didn’t work to check in vehicle on Sunday
Troy KI was scheduled to pick up the truck on Thursday but the previous customer didn’t drop it off or bother to inform you what their plan was. I had to wait until the next morning to find out from you if the truck was arriving, which it didn’t. I had made arrangements for people to help on both sides of the move. People changed their plans for me. You could at least had a tracker on the truck so we could have begun making plans right away. I am not rating the outlets lower, it’s beyond their control. But it is you, corporate, that needs to up your game to accommodate your customers. I am very disappointed in you. In this day and age you could do a lot better. I live and work in Africa most of the time. The delivery trucks there almost always have trackers on them. Not here? Up your game to help you and your customers. I’m very disappointed in you. Several people helping me with the move stated they have had similar issues with your service as well. I don’t have to tell you that when people start talking about an issue with a company it’s not good.
Robert VPretty much no change.
Aundre CSince the equipment was dropped off on a Sunday morning, there were no personnel present. Basically park the truck and drop the keys in the drop box. Since I was not the one dropping off the truck, I did not actually see the location. I've used both Ryder and U-Haul in the past. This experience was distinctly disappointing -- being required to accept a smaller truck than we reserved and having to drive it an extra 70-80 miles was not the kind of service we experienced in the past.
Gregg D