When returning the truck to the original location, I was told they had no room and was directed to a much further location in an unsafe area.
FREDERICK D
Red & White Supermarket
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in North Charleston, SC 29406
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Évaluations des clients
- 3,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Charged me for 132miles driven when only 56miles were actually driven (photo proof). Charged me for Sunday and Monday because the U-Haul person was not working and couldn’t check in the equipment and tried to claim damage to the truck but I had photo that proved damaged present on pick up. Very bad experience and will recommend to everyone to not use this location.
Merry HThis pick up location was well below what was expected. It is not an actual U-Haul property. The location is a market with poor signage. We picked our original pickup location based on high reviews. Upon our 9am pickup, we were told the location was changed to this site. We had to Uber 20 minutes away to the new location which didn't open until 10am. The owner arrived late and was rude. Only one vehicle was on site. While the vehicle was clean, the wheel alignment was off which made driving a bit tricky. I was disappointed to see the Uhaul brand represented this way.
Stephanie REverything was on point, added road side assistance for coverage which was a great thing. Ended up locking the keys inside truck - roadside assistance was to my location 10 minutes tops. Overall great experience
Shahiee FNot making the customers lift the hitch. Might be a uhaul problem. I have stitches in my foot from an injury and it’s difficult to lift the heavy trailer. And the poor employee who had to help- not fair to her
Alyssa R