The gentleman at this location is always willing to help and is extremely helpful, professional, and courteous! It’s always a pleasure renting from this U-Haul location. I’m a very satisfied customer and truly appreciate the great service they consistently provide. Whether I’m booking at the last minute or simply showing up, they have always come through for me in a timely and professional manner. Their customer service is top-notch, and I can always count on them when I need a rental. Five stars ⭐️ across the board! I highly recommend this U-Haul location!
PATRICK G
Auto Detail Center
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Oakland, CA 94621
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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Avis vérifiés des clients
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Comment U-Haul Fonctionnement des avisHonestly, the man who works at this location is generally short (in tone) if not outright rude. He continually, from the moment I arrived, seemed irritated with the fact I was even there. He was condescending the entire time, when I asked him to speak a little louder so I could understand him, he just rolled his eyes. Literally, upon returning the trailer, I stopped at the return sign. I got out of the vehicle and walked towards him to find out what was next. I took 3 steps out of the vehicle (maybe now 30 yards from him) and he just started yelling at me and waving his arms. I repeatedly said “what?” Because I couldn’t possibly hear him at that distance. When I had closed half the distance I finally understood that he was yelling to tell me to just drop the trailer next to the other trailers. Here’s the problem, I am renting a trailer because I am not an expert in driving trailers. And now I have to, by myself, back up and drop the trailer successfully. I totally understand if he doesn’t like his job and doesn’t want to spend much time doing it or something but please don’t take that out on me. I’d mention that I’ve rented trailers from other Oakland locations in the past few months and all of the others were so friendly, helpful and understanding that, again, I am not an expert. That is literally why I’m renting. I highly recommend any of the other Oakland locations.
Brett LEquipment not been check. Before is rent to costumers And very bad communication between road side assistance and stores
MARCO ZThe customer service was outstanding
Rodney NVery kind man assisting.
Camron P