Truck was overheating on way to New York. Stuck in traffic in 90 degree weather with hot air blowing .JACLYN G.
Trailer Rental & Towing in Ocean, NJ at 4 Storage Of Ocean LLC
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Ocean, NJ 07712
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4 Average Customer Rating
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Not a lot for me .you're ok for me ,nice and polite thanksHARRY G.
Very nice crew working here. Been to other locations and they were very accommodating and polite. Will definitely use them again.MICHAEL Q.
Excellent customer focus. Willing to go above and beyond to accommodate the need.MICHAEL B.
The gentleman was a bit short with meScott Z.
Worst experience with uhaul contractor to date and I've rented several times over the years. This location failed to notify uhaul that they would be on VACATION and continued to accept reservations. This left several customers in binds for staying on schedule and if wanting to continue their plans travel several miles away to get another vehicle THE KICKER IS WHEN UHAUL GOT INTOUCH WITH THEM THEIR RESPONSE WAS â€œWELL WE'RE ON VACATION AND HUNG UPâ€, not we'll get an employee there soon as possible. Completely unexceptionable!!!!! I'll never use this location again and will be ending my storage bin at this location. Uhaul you should really have something to say to this location up to pulling their contract. Completely disrespectful not only to the customers but to you as the Main company.DOLTON D.
Very easy rental process. Manager was excellent; very helpful. Pick up and return was quick and easy. Seamless experience between online reservation, pick up and after hours drop off.Leo S.
We realized that it is so much better when you do pick up with an agent in the office. The process I was not happy with was the fact that we had to check the truck for any damage. It stated that based on the picture provided, we had to check the truck. Well the picture did not look anything like the truck. The one in the picture seemed practically new whereas the actual truck was not. Also, the truck is left outside overnight and anything can happen to it and if I don't see it, I would be blamed for it. The truck was very rough to drive, when changing gear as we were Stopping, the truck shook. Other than that it was okCARLOS B.
Donald was great!MICHAEL S.
Donald was very helpful didn't get the young lady name that work in the office with him.RONNIE W.
Great customer service. New and clean truck. Easy drop off. Overall was a very good experience.MICHAEL L.
The cab of the van was extremely dirty...in an era of Covid I would have expected a lot more from u haul..I know its a rental cargo van but the main cab should not be loaded with what I think was white dog or cat hair and was pretty dirty in general ..other than that the van road fine and seemed well maintained.VICTOR B.
The place was under construction and the worker there refused to move his tools and equipment to let me in the parking lot and I had to move it myself. Also at the end of the bill, there was extra charges such as fuel, environmental fee, and other charges that didn't apply to me.Michael E.
Guy working found my wallet and gave it to me right be for I left excellent serviceJASON R.
Great manager, very accommodating. I thank U Haul All the way around.Anthony W.
Professional and courteous.ANTHONY M.
I could not view the mileage due to a tire pressure light being on. I could not complete the on-line return. Please reverse the $20 charge that I was hit with due to not doing the on-line return. Thanks, Steve 932-991-4480Steven H.
Professional. Knew my reservation. Called at the end time to find out when I would return it. Used this location before...FREDERICK D.
Nothing.....the entire process was easy and straight forward.Laura C.
Very nice man help meJohn C.
Pick up / drop off was quick & easyBRUCE T.
It shows on the window the store is open 8-5pm. I got back with my rental truck at about1.15, and there was apaper on the door saying closed be back in 30 minutes. I wated 20 minutes and the guy working there pulled in and said to me he left for his lonce time. I shouldnt have had to wait if the sign says open 8-5pm then they should.. He should eat lunch at work as I do and make the store available for a paying customer to return the truck n be on my way. I had things to do and not stand and wait for him to get back.GREGG T.
The gentleman who worked there was very very nice. I asked a lot of questions and he answered them all with professionalism and kindness. The truck I rented was very clean. Will definitely use that location again.Gina N.
Everything is great! Donald is always extremely helpful and accommodating. I use this branch frequently and he always follows up and provides outstanding service.MAHMOUD G.