Train the employees how to log in returns; make sure they put the uhauls in as being returned before renting them back outJOYE M.
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Opelika, AL 36801
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Service de propane livré directement à votre porte!
Nous offrons la plus grande sélection de l'industrie!
Évaluations des clients
- 2,0 - Cote moyenne des clients
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I went to a uhaul location but they didn't hv anything available but sent me to this location and the cashier had to call the owner and I received a paper of price from other location never told that I'd be charged $60 instead of the $31 on paper...once I asked about this he said once trailer is returned I would receive my money back and that was Saturday and it is now Wednesday still no refund...but b4 I left I noticed the tire was extremely low too low to leave which could result in a accident and so I went back in the store told the young lady and she called the guy back he said for me to pay for the pair and just call the number on the airline to get my money back...like I hv to pay to rent and air...poor very poor service I said...and I thought that would be the end until the next morning...tire was low again and so I had to go to the nearest store to plc air in the tire again...so now that's $4 for air that I'm pissed about because I hv no job and hv not started my new job yet and its costing me money...so return the trailer and she called the guy back and I tell them I had to put more air in the tire it was a danger and he said we just provide the services you hv to make a claim with uhaul...welp I don't think I'll ever go to another unauthorized location again...horrible customer service...horrible experience...but I returned the truck back in b4 time and I hv not received a confirmation or anything they just said I was good...and if you need to know the trailer was 6575A to chk that tire has a leak and it could be from the 2Ã—4 that has nails in it to keep it from rolling...I might be a female but um not dumbPatrice H.
My experience was generally good. Only issue I had was at drop off. They didnt know how to check me in. They gathered my contract information- called someone who said he would take care of it and said I was done. A few days later I got a call asking if we had dropped it off. I said yes- on time and where we were told to leave it. Has taken too long to get this closed out. Moving is stressful enough without adding this to it. The equipment itself was good.jan R.
Not the least bit interested in helping me. Then I found out that Uhaul was going to charge me $20 for dropping the trailer off on the wrong location. This was contrary to my reservation which clearly stated my drop-off point as the location I left the trailer. Uhaul customer service was rude and no help at all.John H.
In my paperwork and email confirmation, I was given a drop off location for Cussetta, AL. When we arrrived, the office was closed. I attempted to complete the drop off online, and the app gave me a new drop off location 15-20 minutes in the opposite direction. This was rather inconvenient on an already stressful day.Meghan W.