This place changed my reservation date and added miles even though I never picked the truck up. It's a scam and it was a huge inconvenience finding a truck on the actual date of the move. I still have not received my refund for this rental that I never received. Uhaul really has gone downhill. I won't use them again.
Timothy M.
New York Fried Chicken Inn
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Oxon Hill, MD 20745
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- 3,0 - Cote moyenne des clients
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The worst rental experience from uhaul ever they over charged me at the start of the rental and tried to add extra days and fees at the end of the rental. The rep was not on location and had someone from the kitchen put his cell phone in the window to speak to him. The number registered to the location on the uhaul website is not in service. Very shady and uncomfortable experience.
Tammy B.Drop off location was an old Kentucky fried chicken restaurant…. Yes… hard to believe.. And in an unsafe area of Washington DC. No sub way access, I had trouble finding a Uber driver who ventured into the area â€"- took four tries U-hail employee had to call another employee to wrap up my rental and both started yelling at each other fighting over the terms of the rental It felt like being in a third world country Absolutely screwed up… I will not be using U-Haul ever again
J Tomas H.Let people know how long it takes to release they money off hold before charging them overall.
Latoya B.Nothing everything was very nice from the customer service when u walk in the door all the way to renting the truck thx so much U-Haul I really needed y'all yesterday n y'all was there for us.
edwina F.