Charged me for 2 gals if gas after it was retuned at correct fuel level. Called location and request for credit deniedMichael S.
Trailer Rental & Towing in Palatine, IL at Grace Auto Body
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Palatine, IL 60067
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 6h pm
- Sam : 9h am à 2h pm
- Dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Palatine, IL 60067
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
The owner came in late and left my workers waiting around while I paid them. He also wrote the wrong mileage and gas down which resulted in me paying more. Complete disaster and I may never rent from you again .STEVE F.
The steering column mounted gear shift was in bad shape. Had to really try hard to shift into gears. Also my reservation was changed to a return of 1 AM in the morning. I had to make a phone call and get a changed back to the 1 PM that I originally booked on my reservationChristopher P.
The store location opened about 15 minutes lateWalter G.
If I were you, I'd investigate who you allow to represent your company. Maybe send in a "secret shopper" so you can see how your customers are being treated. Or should I say lied to and screwed over. The owner of the shop is a lying, neglecting and shady person. I will NEVER step foot on his property again and definitely let everyone I know to not use him either!!!Jill K.
Owner very slow and late 20 minutes or so. Very cold and snowy outside. Didnt even apologize for being late.BLAKE G.
Checking to make sure the truck is working properly before lending it out. I don't want to be stopped by a cop trying to move because my tail lights don't work properly.Tom W.
The check in procedure to get the truck was horrible. App doesn't work. The u-haul.com/share did not work. Your people couldn't get these to work. After 70 minutes on the phone I gave up and waited for the guy to open his auto body store to get the truck.william D.
Ensure that the mileage works visibly and tire pressures adequate to avoid error signals from the dashboard.Oluwafemi H.
Everything is perfect.HWANCHUL L.
Checked in after hours so no real comments on the location or people.Michael B.
This part of U-Haul okRob S.
The van I rented was an actual death trap with tire problems and poor alignmentETHAN S.
It was super easy and the vehicle was exactly what we needed. Thanks.William L.
The app made everything very easy to check out the truck and to return it. My first experience with this was very positive. When I have a need to rent a moving vehicle I will use UHauls 24/7 App.John M.
Very clean vehicle! Perfect rental!Bill D.
allow a few minutes to dispatch via phoneAmy D.
I am glad that there was parking. I was able to leave my car there for a couple of hours. The location is not easy to find with the GPS but I did find it quickly. It is hard parking the van because it is so big with the building shape. I had fantastic service when I needed to verify my documents. It would be helpful to know if I needed a passport prior. I am glad that I was able to verify with a friend. I am impressed that this worked and will rent again.Claire C.
I had to involve the police to return the vehicle. The odometer malfunctioned, and upon returning the truck it showed that I had accumulated approx 20 thousand miles in a 3 hour period!!!!! When I returned to the location the day after I returned the truck, I was simply told there was a problem and that I had been charged X amount of miles with no way to verify this. Im supposed to simply pay what Im told without any proof of the actual miles???? Im thinking of filing a complaint with the Illinois Attorney Generals Office. There's something not right here!!!!!!Gary F.
Your web site sad that I could purchase 2 in ball and receiver . This site did not offer and I had to travel to a auto parts store .James H.
Trailer was in poor condition. Wiring on trailer failed halfway through trip so I had to purchase temporary lights.David H.
Couldn't find this place took 30 min of driving around not lit location very dark and hard to find. Very frustrated at the end of the day.Mark L.
Did not have my reserved equipment in the truck.Matt A.
Average rating is by no means a bad review. It is a small office with necessarily small inventory on hand. The person with whom i dealt was very busy but helpful when my turn came. i have no complaints, everything was in order.mike W.
my invoice is incorrectMaureen M.