The location did not answer the phone or return multiple phone calls. My truck was there, but there were no keys so the U-Haul corporate person had to figure out a truck I could use. It was a much larger truck than i wanted. It took an hour on the phone trying to reach the location owner & then on the line with a U-Haul rep to get a truck. Then I was supposed to pull a trailer for them & get a $100 discount, but the U-Haul rep set it up for the wrong location and I wasn't driving extra for that after wasting an hour already. Because of that, I lost my discount and had to spend more on gas for the bigger truck. It was a mess.
Jeffrey K
Lakes Country Carwash
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Pequot Lakes, MN 56472
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Évaluations des clients
- 4,5 - Cote moyenne des clients
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Great service, thank you!
Lawrence MThe equipment had 3/4 of a tank of gas in it and was filthy inside the cab and bed.
RYAN Fthis location was offered as one of the drop off locations. I dropped off, put key in lock box by the door, the same day as I rented truck out, then the next week, got an email stating they hadn't received the truck back. I called UHaul number and the lady took care of it, but unknown to me, that location was closed for another couple of weeks, so that was not handled well. It should have not been an option, if it was currently closed.. Then I got charged for more gas, we left the gas at the same level we picked it up at.
Brenda MThis location is very unresponsive
Kraig V