this location was offered as one of the drop off locations. I dropped off, put key in lock box by the door, the same day as I rented truck out, then the next week, got an email stating they hadn't received the truck back. I called UHaul number and the lady took care of it, but unknown to me, that location was closed for another couple of weeks, so that was not handled well. It should have not been an option, if it was currently closed.. Then I got charged for more gas, we left the gas at the same level we picked it up at.
Brenda M
Lakes Country Carwash
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Pequot Lakes, MN 56472
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- 4,0 - Cote moyenne des clients
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This location is very unresponsive
Kraig VMark was very helpful in hooking up equipment and showing us how it worked.
kate dSee above
SUSAN GBoth locations we used were fine. The issue was with UHaul itself. The website is in need of a big overhaul! I rented a truck that was not available at the location I chose (and hasn’t been for years). The drop off location I chose was closed for the entire following month but I never received notice of this. It was a mess.
Jennifer P