The person at the drop off location was not there. The store was locked, I found him in the restaurant next-door. His English was very broken and I did not feel comfortable dropping it off there. Secondly, why did I receive an additional charge from the drop off location? If someone could call me back and tell me why I would be really happy.
Scott S
Akash Superstore
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Peterborough, ON K9J6X5
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisI arrive more than 40 min later than my guaranteed pickup time yet still the vehicle was cold and buried in ice and snow. Nothing was prepared and the associate's attention was divided between a convenience store cash while trying to confirm my reservation. Once I finally got moving, there was ice and snow flying off the roof as I drove away that was a hazard to other drivers and a huge distraction to myself while trying to safely operate a much larger vehicle that I'm accustom to. The whole experience was rough and stressful on our moving date.
Jamie GShould be receiving paperwork with current mileage and fuel level prior so that on return I knew how much fuel to put back in. I put in $15 worth of fuel on return but was charged an additional $7.89 for fuel adjustment. Also the fuel gauge did not show a quarter of a tank which I took pictures of but yet this additional fuel brought the tank up to a quarter of a tank in which I am not happy with. My quote was $56.95 plus the taxes but was charged $82.32 why was I charged more than the quote, I should not be charged mileage until the vehicle is returned. I was told he will be adjusted when vehicle returns. I don’t like the way this was done. I signed no paperwork, nothing to say that I checked truck all over for damages prior, so my word against the store.
Rob DWell for starters I was quoted 370$ yet I ended up paying 622.06$ which im not happy about. I had to upgrade my U-Haul as I needed 3 seats (not a problem) he said it was 10$ extra. I don’t get it but not very happy. And the guy had no patience either. Thank goodness we went earlier to pick it up as it took 35+ minutes to figure everything out
Paul WThe clerk at the front desk asked me to take picture of my credit card even though I fulfilled it during booking.
Jayesh G