I dropped off the trailer Sunday night 09/20. The trailer was due back 09/21 by 1:00 PM. I was charged an after hours charge of $ 20.60. I have rented from U-Haul multiple times and have never been charged for an after hour drop off. I will not do business with this location again.
DOUGLAS M
Moody Storage Solutions
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Phenix City, AL 36870
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,5 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisThe self pick up was not easy and convenient. Location personnel, not friendly.
Jessica FHad to wait for someone to come to the office, when I did a reservation for 10AM, why would you leave the office knowing a Uhaul is scheduled to go out? The person whom assisted me, acted like he didn't even want to be there, like I was an inconvenience to him. When returning the truck, again nobody in office, no sign on the door and the door was locked, but your hours stated you was open. Not a very good experience at all. The truck AC didn't blow cold either.
JESSICA VThe manager was very courteous and helpful when turning in the truck. Drop off was too easy!
Sonya RI did not receive an appliance dolly but I was charged for it. I noted that when I picked up the vehicle. Also truck was not clean and smells.
KATRINA B