After dropping off equipment, person outside checking equipment told me I was good to go, "if you want receipt, pick up at desk". I went in and stood there for about 10 minutes waiting for receipt. I was the only one in the lobby area. Even though I would not recommend this location, I will rent from here again because of convenience of location. Other rental locations I have been to though have been significantly more cordial.
RICHARD D.- Pennsylvanie PA
- Philadelphie
- 19138
Trailer Rental & Towing in Philadelphia, PA at U-Haul Moving & Storage of West Oak Lane
7400 Ogontz Ave
Philadelphia,
PA
19138
(@ Washington Ln)
(@ Washington Ln)
Services dans cet établissement :
Pour nous contacter
7400 Ogontz AvePhiladelphia, PA 19138
(@ Washington Ln)
Services dans cet établissement :
Location Hours
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
One-Way and In-Town Local Rentals in Philadelphia, PA 19138
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Libre-entreposage
Nous offrons la plus grande couverture en Amérique du Nord!
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Conteneurs U-Box®
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
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Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
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Propane
Propane service delivered straight to your door!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
Fantastic. Easy to book the truck online. Easy pick up. Easy drop off. I would and will recommend this location highly to my friends.
Sarah B.- Rating:
- 1.0
I was met with a copious amount of attitude from this location. I called later to clarify something and they claimed I was on the "wrong line" and hung up on me twice. The whole process reminded me of why sometimes it's better to pay a little more for a more complete service. Never again.
JOEL B.- Rating:
- 3.0
You should make sure the vehivles are serviced before renting them. The vehicle was not really safe for driving
PAMELA H.- Rating:
- 5.0
Thank you
Mary W.- Rating:
- 3.0
The truck cut off and did not start, but finally started after waiting for a long while. The attendant checking me out took a photo of my license with her cell phone, I do not know the intent of doing this, and am concerned about identify theft.
LAKISHA G.- Rating:
- 3.0
Customer service was great but truck was crappy, the check engine light was on, the message on the dash said tire was low (indicator was on as well) and the passenger side door was open but is was closed and locked. Improve by having safe vehicles for customers. Indicator Free! I would recommend the location to a friend but I would warn them about the vehicles.
LADRINA P.- Rating:
- 3.0
Workers are very friendly and accommodating. But my van was not clean at all. I was very uncomfortable. It smelled like food and was clearly not clean. During a pandemic I would expect it to be a practice to disinfect after each use. Very disturbing.
KELLY S.- Rating:
- 3.0
Clean the vehicles and address the oil change for the vehicle and tire pressure light I couldn't see the mileage
Steven C.- Rating:
- 5.0
Have some refreshments coffee,water while waiting for your turn to get your truck or equipment. A random give away key chain, t shirt with uhaul logo,cup,mug
TAMIKA K.- Rating:
- 5.0
It was the easiest experience that I have had with u haul the young lady who checked me in was fast and professional - the gentleman who checked me out was fast and professional - literally the easiest transactions ever
Kendra F.- Rating:
- 5.0
Very helpful staff
Lucille S.- Rating:
- 5.0
Clerks were very helpful and friendly.
YAHYA S.- Rating:
- 5.0
Nice customer service I did forget something in the cargo van hopefully it's still there when I go there in the morning.
SANIYYAH H.- Rating:
- 3.0
Next time I would like for the customer service rep who completed my reservation to fill out my information correctly as well as pick the time I asked for. Also the return process needs to be simplified I called and waited on hold just for someone to send me a link and they could not assist me with my return
jasmine S.- Rating:
- 3.0
I arrived at closing time but a rep. handled our return and assisted us through the process. This is our neighborhood location. Everyone is aware, but I would gladly direct anyone there.
Ali A.- Rating:
- 1.0
The lady behind the counter was on FaceTime the whole time while checking me out, kept taking like I wasn't there. Very unprofessional. The guy outside didn't know how to properly hook up the trailer and I had to show him. After we got home with the truck and trailer they called to ask us if we were going to pick up the truck and trailer that we already had
BRIAN C.- Rating:
- 5.0
Great experience! Everything ran very smooth.
DEMETRIUS J.- Rating:
- 4.0
The wngine light was on and the vehicle should not be rented with engine lights on.
PAMELA H.- Rating:
- 5.0
The service was excellent from beginning to end, just keep doing what you're doing. Everyone was professional and the service was excellent. I will continue to do business with you whenever I need it at your location.
LARRY P.- Rating:
- 5.0
Nothing, if it's not broken than don't fix it. Everything was excellent !!
SUSAN J.- Rating:
- 4.0
The customer service was great and the employees were excellent
tia A.- Rating:
- 1.0
Hire better staff and make it mandatory that customers are trained how to use your equipment
DOMINIQUE M.- Rating:
- 4.0
no fault to the team I believe but the 1st truck I was given did not start. Once that was discovered they quickly got me another truck and had me on my way
DAVID J.- Rating:
- 1.0
The young woman at the register (her name escapes me, but it begins with a K) was rude and abrasive. Unbelievably, her telephone demeanor was even worse. If she doesn't want to work, she should just not work.
MPANDA C.