The worst experiene I have ever received from Uhaul. First of all, no one was wearing any mask, and the agent was facetiming with his girlfriend while i waited for more than 5 min until I complained to make a scene. I called the complain line of uhaul no one helped. I am left with help here in the review
Location de remorque et remorquage à Philadelphia, PA chez U-Haul Moving & Storage at Quartermaster Plaza
Déménagement en provenance/direction de Philadelphia, PA? Les remorques fermées et carrossées de U-Haul sont ingénieusement conçues pour protéger et retenir vos biens précieux, alors que nos remorques ouvertes sont idéales pour tirer des matériaux de construction ou d’aménagement paysager et des articles de gros volume. Les remorques pour voiture de U-Haul sont dotées de rampes à chargement facile pour un chargement sans effort des véhicules, alors que nos remorques pour moto sont légères et faciles à remorquer. Obtenez GRATUITEMENT des estimations de tarif pour la location de remorque à Philadelphia, PA 19145 dès aujourd’hui!
Obtenez GRATUITEMENT des estimations de tarif de location de remorques ouvertes et fermées, pour voiture et moto à Philadelphia, PA
Les remorques fermées à Philadelphia, PA sont légères, aérodynamiques et conçues pour offrir une plus faible consommation de carburant, facilitant le remorquage. Chaque année, des millions de familles utilisent nos remorques carrossées pour déménager. U-Haul offre une vaste sélection de remorques carrossées à louer dans la même ville ou pour un aller simple. Consultez les tailles de nos remorques fermées et réservez en ligne une location de remorque chez U-Haul Moving & Storage at Quartermaster Plaza!
Les remorques ouvertes sont idéales pour le remorquage de charges grosses ou surdimensionnées à Philadelphia, PA 19145. De nombreuses remorques ouvertes sont louées avec une rampe de chargement pour plus de commodité. La sélection de remorques ouvertes offertes chez U-Haul Moving & Storage at Quartermaster Plaza représente une solution abordable pour des projets d’amélioration résidentielle, la livraison de meubles ou le remorquage de véhicules récréatifs. La location de remorque ouverte est également populaire auprès des entreprises pour la livraison et lors de salons commerciaux. Les remorques ouvertes sont offertes en une variété de dimensions et de styles afin que toutes les voitures puissent les remorquer.
Remorques pour voiture
Déménager à l'autre bout du pays en transportant votre voiture sur une remorque pour voiture représente une manière sensée d'économiser du carburant et d'épargner des milles d'usure à votre véhicule. Notre chariot de remorquage représente une solution de remorquage abordable pour les véhicules à traction, alors que les remorques porte-voiture sont idéales pour les déménagements de longue distance. Les deux remorqueurs offerts à Philadelphia, PA conviennent à la plupart des véhicules et ils représentent également une option plus économique que de faire appel à une dépanneuse lors d’une panne. Que vous remorquiez votre voiture avec un camion de déménagement U-Haul ou avec votre propre véhicule, vous pouvez louer une remorque pour voiture pour un déménagement dans la même ville comme pour un aller simple.
Remorques pour moto
Les remorques pour moto sont légères et faciles à remorquer en plus d'être équipées d'une rampe de chargement facile d'accès. Chaque remorque pour moto est également équipée d'une cale intégrée pour les roues avant et d'anneaux d'attache robustes pour soutenir les motos les plus lourdes. Réservez en ligne dès maintenant votre remorque pour moto à Philadelphia, PA !
Accessoires pour la remorque et le remorquage
Entrez l'information sur votre véhicule et nous vous aiderons à trouver la bonne attache.
Achetez des boules et des montages d'attache de remorque standard et spécialisés.
Évaluations des clients
My husband has a thick Spanish accent and felt that the attitude of the reps who assisted him while picking up the Uhaul Truck on 1/17 were very rude and he felt he was treated with racial bias. When he went back to pick up the tow dolly on the 1/20/2021, he was exposed to the same negative attitude.
This wash my second retro to this location and both times they were just so nice and helpful. Had a bad experience at the location on 12th St so was glad to return to this location. They were more than helpful, very knowledgeable and just so kind. I would HIGHLY recommend this location.
Neither the furniture dolly or the utility dolly or any of the furniture pads were on the truck when I picked it up which I didn't realize until I got it to my location.. It was completely empty. I did not have the time to go looking for it as there was a snow storm coming. I was under the impression that it was going to already be on the truck when I picked it up so when I go to my house and opened up the back there was nothing in there. I was very disappointed.
Tank was on empty but I was told before rental and they gave me a discount. Employees were very helpful. Great truck
At drop off, the sign said to wait for an attendant if it was operating hours. I was dropping off at operating hours and waited for 7 minutes inside of the vehicle before going into the office. There were 3 people working and 1 was serving someone while the other 2 were just sitting there. No one came out to check in my rental. The sign outside should read that I should go inside to return my rental if that's what's going to happen.
Y'all are terrible
Everything is perfect
The associate was rude, lazy, and not helpful at all. He should not work there. And I was over charged that I am disputing on my credit card.
Make sure everything clean
Good customer service
Uhal desk worker wasn't wearing mask appropriately over his nose but other than that, experience was easy and the customer basically does everything themselves which is efficient.
I booked a truck online and it still took nearly 30 minutes to get everything completed in store. Although I checked the exterior of the truck and submitted pictures where things looked different, when I got to my home and opened the back door, the inside was soaking wet and I had no choice but to use it as I had paid for movers . When they were done loading the car, the door would not close and I had to wait nearly 2 plus hours to get roadside assistance as I couldn't drive away to my bed home since the back door was open. I ended up having to cancel the movers waiting for me at home and was out of $200 as a result of renting a truck that likely should have been better inspected to ensure that the pulls were on the track â€”something that a customer would likely not be able to catch. Overall my move had unnecessary stress and loss of money, plus having to move furniture on a bad back myself due to a faulty truck and so I would not use U-Haul again ever .
Service was very efficient and person that rang me up was fast and friendly . Very happy with service. Super easy and will highly recommend
I was double billed and the location hasn't responded to my complaint.
Terrible customer service. I did an electronic check out and declined additional coverage. The coverage was added at the local branch when I picked up. I was not informed. I called 3 times to complain. The first time I was told to call back. The second time I sat on hold for 20 minutes and hung up. The third time I was put on hold for 10 minutes. Some one picked up the phone, took some information, and then put me on hold again. After 10 minutes, another person picked up and told me that the original person had to 'run out'. The new person said he couldn't help me and that they would 'call me'. Take a guess...do you think anyone called?
only thing I didn't like, the car had a strong cigarette smell
Pay attention to the return times. I was charged for a 2 day rental when I only had it for a day. However, after I went back, Andrew corrected the error and everything is good now.
This is my 3rd or 4th time using U-haul and the first time was the ONLY time the 24/7 Ride Share actually worked and the keys were in the truck. What's the point of this service if it never works. I always have to go in and pick up the keys. Normally I don't mind but I requested this option this time because I was leaving early before U-Haul opened. I was then forced to wait until 9 when they opened to go in and pick up my key. Other than that everything else runs smoothly, except the U-Haul app. But this survey isn't long enough for that complaint. Just wish the services offered actually worked for the convenience.
The equipment was clean. But it stopped working and needed a jump...or curbside assistance. We got the jump but it was an inconvenience. Also I know we are in a Pandemic and businesses are closing. People find themselves in the position of having to move. But I noticed your prices have risen. There is no longer a window for mileage. Smh.
The staff at the site on 20th street are incredibly rude and incompetent. Two staff members, Erun and David Y. refused to assist me in setting up the two dolly for my car. Both men cited they "didn't know and it wasn't their job". David said I would have to stay at the site and wait for an afternoon attendant to come and left to "get to his second job". I waited at the site from 11a- 4:30p. WITHOUT help. Erun the counter guy was apathetic and dismissive of the fact no one had been trained or knew how to hook a car to a car tow dolly, yet worked at U-HAUL! This was one of the worst experiences of my life, i was supposed to move that day but because of delays with uhaul I was cost additional money, time, and stress on the 1st day of the year. I have depended on Uhaul for EVERY move, and this move across the country was supposed to be a fresh start. Instead I found staff that basically wanted to sit at the desk, and not deal with customer needs or supporting clients in receiving the proper equipment. I had to take my car to a MECHANIC SHOP to have it properly set up. I am so disappointed, and frustrated by my experience I think David and Erun need immediate dismissal. There is no way you can work at a moving and storage place and force customers to load their own cars. I ended up crying on site from the stress, I have never towed a car and I needed to get from Philadelphia to Ohio and then Pittsburgh while employees watched me youtube and self teach the load the tow dolly. I cannot express enough how HORRIBLE this location is, their staff, and this experience. I would never recommend this site, or uhaul again. It's 2021, there are definitely other moving companies.
Why is there even a person behind the counter if I have to do all the work to check in and check out? You guys should PAY me to do the check in/out process. Totally absurd.
The experience overall was very good however I did not like how they were not accommodating to my personal preference to the specific van I wanted. They insisted on renting out based on â€œrotationâ€ rather then the van I asked for that was sitting on the lot.
Our rental was reserved in advance for 10:30am, but when we arrived to get it we were told that it would not be available until 12pm due to the only person at the location who was able to process the rentals having left to unload a truck. Worse, I felt incredibly belittled by the employee left up front, who initially said to come by at 11:15, then extended it to 12pm while I was still talking to him, and brushed me off when I was confused and annoyed by why on earth the one person who can't do anything at the register would be left up front, rather than maybe have him unload the truck- or maybe unload the truck when you don't have reservations waiting? I was an hour and a half late on an appointment that only took a half an hour to complete before I was returning the truck to the site. This was entirely too expensive a rental for such a short trip and for the horrible service I recieved there, and I don't plan on renting with you again.