Trailer Rental & Towing in Philadelphia, PA at U-Haul Moving & Storage of South Philadelphia

10942 évaluations

1015-25 S 12th St   Philadelphia, PA 19147
(@ Washington Av)

(215) 336-8080

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(215) 336-8080

1015-25 S 12th St
Philadelphia, PA 19147
(@ Washington Av)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Retour client 24 heures
Établissement se consacrant à la récupération adaptative.
Location de remorque

One-Way and In-Town Local Rentals in Philadelphia, PA 19147

U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de libre-entreposage
    Libre-entreposage

    Nous offrons la plus grande couverture en Amérique du Nord!

  • Icône de conteneur de U-Box
    Conteneurs U-Box®

    Nous expédions à l'autre bout de la ville et à l'autre bout du monde!

  • Icône de fournitures de déménagement
    Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

  • Icône de bâtiment
    Historique

    Nous avons un programme de récupération adaptative visant à améliorer l'environnement!

Évaluations des clients

Average Customer Rating

10942 évaluations

Let us know what you think.
Your valuable feedback will help us serve you better.

Écrire un commentaire
Évaluation :
5

service was prompt, safe and professional

ANGEL R. 
Rating:
4.0

Staff needs to learn to communicate the policies in a friendly manner. Moving is stressful enough. I was told that if I don't bring the truck back exactly at 2:00pm it will be $50 for every other customer that I delay. I rushed to bring the truck back and then I was told that if I didn't fold all the blankets that it would $3 per blanket. The blankets probably don't even cost $3.

Christopher S. 
Rating:
2.0

The truck was fine. The woman at the counter was horrendous. Her attitude was awful.

RANDI G. 
Rating:
4.0

The app doesn't work

ANDREW S. 
Rating:
5.0

speedy and friendly service

John H. 
Rating:
4.0

Very Welcoming and Professional. Treated u like Family .

Dewayne R. 
Rating:
1.0

The customer service representatives on-site were absolutely horrible. They were all sitting at the desk and did not bother to physically show any of the customers where to find the rental equipment or vehicle. They verbally gave directions so quickly that we couldn't understand and pointed out the window. Then, while we were aimlessly walking outside trying to figure out which truck was ours, one of the women walked outside with an attitude asking where we were going. Obviously, we had no idea since no one bothered to show us. I will never return this specific location.

Stephanie P. 
Rating:
5.0

Convenient location and hours, courteous employees, very fast service at drop-off.

William H. 
Rating:
5.0

Excellent customer service. Agents that spoke with me were outstanding!!! Gave me extra time as I was in a jam with my moving and didn't charge me extra. I will always use UHAUL!!!

WILLIAM P. 
Rating:
5.0

If there was pads in the truck that would have helped but I didn't order them so I didn't expect them to be there. But overall Great Service

ERICK R. 
Rating:
1.0

Worse experience with U-Haul at every step of the way ! This particular location also has a lead manager that is arrogant and confirms why training is not part of UHaul's business I will document with a formal letter. This is the most inefficient horribly run organization with operating failures that back to leadership. The CEO should be embarrassed having a staff of well intentioned employees. It looks like there's a market for badly maintained equipment and maintenance.

Paul R. 
Rating:
5.0

Thanks very much is nice service

Sandoval M. 
Rating:
5.0

Nothing

SAMUEL J. 
Rating:
5.0

Everything was perfect and employees handled all questions and concerns with the utmost care

JAMES M. 
Rating:
5.0

Receiver person helpful

Jane I. 
Rating:
1.0

I ordered a 9 foot van. Your associate told me they didn't have any of those so she gave me a 10 foot truck which was too tall and wide for what i wanted/ needed. I explained this to her 3 times. She told me they had no vans, even though i pointed to 4 vans just sitting there. She told me "Those are reserved for other people, yours isn't here yet". I said, "just give me one of those and give mine to someone else later". That was too much for her to manage. This truck was a tank, much worse gas mileage, harder to drive, harder to park, and not what i ordered. She wasn't helpful in the least. She also charged me more than what was quoted initially. It's always the bait and switch with Uhaul, always nickel and diming you every step of the way. I want a partial refund for my trouble.

David L. 
Rating:
4.0

UHaul changed our rental from a 24 hour reservation to 6 hours, which was stressful for us, but we needed to start moving that day so we had no choice. We couldn't change to a larger vehicle because it wouldn't have fit down our street. We had to move extremely fast, and we aren't able to use it this morning to finish our move as we intended. I've never had a problem at this location before but this was very frustrating. Especially since we were charged the same amount.

Danielle L. 
Rating:
4.0

Graffiti on vehicles

JEREMY G. 
Rating:
1.0

bad customer it use to be a time when a customer business was appreciated but not by the manager at this uhaul store

ERIC W. 
Rating:
5.0

Great experience, always appreciate UHaul. Thanks!

Marta M. 
Rating:
1.0

I THINK THE MANAGER THEIR BE CHEATING PEOPLE OUT OF TIME AND DAYS CHARGING THE CUSTOMERS FOR TIME THEY HAVE NOT WENT.HE APPEARS TO BE VERY NOT UNDERSTANDING WHEN IT COMES TO CUSTOMERS CONCERNS

ERIC W. 
Rating:
5.0

Great service at the counter- fast and personable

CHRISTOPHER G. 
Rating:
3.0

I found the starter key to be less than easy to use. You need to teach the driver to start the vehicle by turning the whole plastic piece around the key - not the key itself. Also the male staff were either wearing their masks incorrectly (the man at one of the registers wore it like a jockstrap for his chin so his whole nose and half his mouth were showing...) and the one other staff in the parking lot wasn't even wearing a mask. We are still in a pandemic! Please teach your employees masks do work and they need to be worn properly.

Rachel D. 
Rating:
5.0

Best Uhaul experience I've had! Clean, efficient- great check out process (similar to a car rental)

Cassius S. 
Rating:
5.0

All of the staff at this location are polite, competent, and helpful!

Nicholas S. 
No reviews have been submitted for this location.

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