service was prompt, safe and professionalANGEL R.
Trailer Rental & Towing in Philadelphia, PA at U-Haul Moving & Storage of South Philadelphia
Pour nous contacter
Philadelphia, PA 19147
(@ Washington Av)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
One-Way and In-Town Local Rentals in Philadelphia, PA 19147
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
Nous avons un programme de récupération adaptative visant à améliorer l'environnement!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Staff needs to learn to communicate the policies in a friendly manner. Moving is stressful enough. I was told that if I don't bring the truck back exactly at 2:00pm it will be $50 for every other customer that I delay. I rushed to bring the truck back and then I was told that if I didn't fold all the blankets that it would $3 per blanket. The blankets probably don't even cost $3.Christopher S.
The truck was fine. The woman at the counter was horrendous. Her attitude was awful.RANDI G.
The app doesn't workANDREW S.
speedy and friendly serviceJohn H.
Very Welcoming and Professional. Treated u like Family .Dewayne R.
The customer service representatives on-site were absolutely horrible. They were all sitting at the desk and did not bother to physically show any of the customers where to find the rental equipment or vehicle. They verbally gave directions so quickly that we couldn't understand and pointed out the window. Then, while we were aimlessly walking outside trying to figure out which truck was ours, one of the women walked outside with an attitude asking where we were going. Obviously, we had no idea since no one bothered to show us. I will never return this specific location.Stephanie P.
Convenient location and hours, courteous employees, very fast service at drop-off.William H.
Excellent customer service. Agents that spoke with me were outstanding!!! Gave me extra time as I was in a jam with my moving and didn't charge me extra. I will always use UHAUL!!!WILLIAM P.
If there was pads in the truck that would have helped but I didn't order them so I didn't expect them to be there. But overall Great ServiceERICK R.
Worse experience with U-Haul at every step of the way ! This particular location also has a lead manager that is arrogant and confirms why training is not part of UHaul's business I will document with a formal letter. This is the most inefficient horribly run organization with operating failures that back to leadership. The CEO should be embarrassed having a staff of well intentioned employees. It looks like there's a market for badly maintained equipment and maintenance.Paul R.
Thanks very much is nice serviceSandoval M.
Everything was perfect and employees handled all questions and concerns with the utmost careJAMES M.
Receiver person helpfulJane I.
I ordered a 9 foot van. Your associate told me they didn't have any of those so she gave me a 10 foot truck which was too tall and wide for what i wanted/ needed. I explained this to her 3 times. She told me they had no vans, even though i pointed to 4 vans just sitting there. She told me "Those are reserved for other people, yours isn't here yet". I said, "just give me one of those and give mine to someone else later". That was too much for her to manage. This truck was a tank, much worse gas mileage, harder to drive, harder to park, and not what i ordered. She wasn't helpful in the least. She also charged me more than what was quoted initially. It's always the bait and switch with Uhaul, always nickel and diming you every step of the way. I want a partial refund for my trouble.David L.
UHaul changed our rental from a 24 hour reservation to 6 hours, which was stressful for us, but we needed to start moving that day so we had no choice. We couldn't change to a larger vehicle because it wouldn't have fit down our street. We had to move extremely fast, and we aren't able to use it this morning to finish our move as we intended. I've never had a problem at this location before but this was very frustrating. Especially since we were charged the same amount.Danielle L.
Graffiti on vehiclesJEREMY G.
bad customer it use to be a time when a customer business was appreciated but not by the manager at this uhaul storeERIC W.
Great experience, always appreciate UHaul. Thanks!Marta M.
I THINK THE MANAGER THEIR BE CHEATING PEOPLE OUT OF TIME AND DAYS CHARGING THE CUSTOMERS FOR TIME THEY HAVE NOT WENT.HE APPEARS TO BE VERY NOT UNDERSTANDING WHEN IT COMES TO CUSTOMERS CONCERNSERIC W.
Great service at the counter- fast and personableCHRISTOPHER G.
I found the starter key to be less than easy to use. You need to teach the driver to start the vehicle by turning the whole plastic piece around the key - not the key itself. Also the male staff were either wearing their masks incorrectly (the man at one of the registers wore it like a jockstrap for his chin so his whole nose and half his mouth were showing...) and the one other staff in the parking lot wasn't even wearing a mask. We are still in a pandemic! Please teach your employees masks do work and they need to be worn properly.Rachel D.
Best Uhaul experience I've had! Clean, efficient- great check out process (similar to a car rental)Cassius S.
All of the staff at this location are polite, competent, and helpful!Nicholas S.