Make sure that when you mark down on the paper work I sign off on, before I take the rental off the lot. That it does have a full tank. And not 3/4 of a tank. I put a lot more gas in to fill it up again then I used. Other then that . It was all good.Randy M.
Trailer Rental & Towing in Phoenix, AZ at U-Haul Moving & Storage at Phoenix Airport
Pour nous contacter
Phoenix, AZ 85006
(24th and McDowell)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
One-Way and In-Town Local Rentals in Phoenix, AZ 85006
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
Nous avons un programme de récupération adaptative visant à améliorer l'environnement!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
First of all customer service was really bad the dude was giving me attitude , Keep talking over me when I'm asking him for stuff , He was assuming I had the truck while I took so many pictures for the truck before I even move it out of the lot , Also the truck was less than quarter I can ride with it less then 44 miles and the dude was saying it has a quarter tank , never ever againAHMAD A.
The personal nice generaceVIRGILIO T.
Your $19.99 a day, which is 24 hrs BTW, turns into over $100.00 real quickWillard W.
Everyone was amazing!Joseph S.
NOT contactless and it took 20 minutes to check out the vehicle in spite of reserving it online. We tried to call this office five times in the days prior to pick up to ask questions and confirm details but NO ONE EVERY ANSWERED THE PHONE... just sat on hold and finally gave up each time. Ended up calling another location to get assistance. And, why on earth do you need to CALL an emergency contact in order to rent me a vehicle when I have a valid drivers license and multiple credit cards to verify my identity?? The drop off staff, on the other hand, was excellent. The truck was very clean and well maintained, so we were happy with that. I would not go back to this location to rent from them.Susie A.
I have used this location over six times in the last five years to rent a truck for in-town and out-of-town moves and had pleasant experiences. This last experience has been the absolute worst and I will never return to this location. I will be advising everyone to avoid this location at all costs for fear of the same treatment from staff and on-site management.DUSTIN B.
Stop lying on your reservations. Tell the customers the real price they will pay. I was quoted $237.00. Perhaps somewhere it may state that does not include other charges but I did not see that. We rent cars and fly a lot and the way you guys quoted the price is Oldschool. You got me there on the day that I NEEDED the truck and then tell me its actually $318.00?!? I was trapped into either paying the new higher price or abandoning my plans. Had I known the real price I would not have rented from you. It was a deal breaker but I was trapped into accepting your terms. 2nd Issue; I tried to cancel my reservation because I saw the location would be closed when I return the truck and I did not want to try the app. Not good at apps. When I called to cancel it the nice lady on the phone found that the Phoenix Airport location would be open until 7 pm and my return time was 6:45. The man at the locations desk, who completed the rental, also told me personally that HE would be there until 7 pm the day of my return. I got there around 5:20pm to return the truck and no one was there. I had an extremely difficult time trying to figure out your app. 1st; it could not find my account with my phone number; then it said my device would not share location. then it offers instructions for how to fix the location problem. I had to get someone to come help me with your app. We followed the instructions 3 times. The instructions were wrong. These are the reasons we don't want to deal with your app!!! If you can not have someone there to return the vehicle then I should be given the option to return at the next available time with no additional fees. Again Had we known there would be no one available to return the truck then we would not have rented from you. In a nutshell; you misled us on the total price and then two people gave us incorrect information. If you had given us the real price we would not have rented from you. If you had told us the truth about returning the vehicle; we would not have rented from you. Your company both misled us an did not deliver on promises. Is this normal for you guys?aric S.
There was no one to help with the wiring so I had to drive to another location and come backSTEVE P.
I think it's bullshit that I have to put down a $160 deposit it cost $85 for the day I used truck... Then I've got to wait 3 to 5 days to get my $75 back into my accountRichard L.
Truck was in great condition for the length of our trip! Thanks!!Janice L.
Everything!!!! I will never use UHall again they call to much and doesn't give people time to unload without bothering them about a drop off location and helping out other families and doesn't care about nothing but changes that is crazy because you can't take it to a location that's further away not happy with this company at all they're very unprofessional poor rating under poorMelissa M.
This location is excellent. Always an "above par" experience. Good to see UHAUL is making newer truck k s and trailers available.Steve Matthew S.
Nothing, the process was real easy.Cecilia A.
Your customer service was greatCindy W.
I rented online and set up the automatic pick up for 8am on a Sunday. It didn't work, so we had to wait until 9am when they opened. Moe was very helpful and friendly. The other guy, not so much.Marcella P.
Use another company to move.Noemi G.
My truck was locked when i picked it up and i did not notice until i came home. I hired movers who were standing there and I was paying them to do nothing because of U haul's mistake. I had to return to the location and get a new truck. This resulted in me having to pay the movers for an extra hour of service. I was very upset and feel like I am owed a partial or full refund.Francine M.
Nothing everything was spot one from the time I walked in , the female that helped me I forgot her name was in communication with the workers out in the yard to let them know to pull out the trailer I was there for . And before I knew it she handed me my paper work and said that someone out side would tell what to do next . In and out GOOD JOBRAFAEL G.
Great jobMARK J.
have someone at the drop off area. took about 34 to 45 min. to drop off trailer. mean time you see works just walking aroundSEBASTIAN A.
Entire system down on Sunday 4/18 and we had to go to several locations to obtain the truck we reserved. Staff at this location were very helpful with situation they were handed but very disappointed with the system as our moving arrangements were all affected by thisLindsay H.
Was friendly and very respectfulWilliam B.
I rented a tow dolly at 10:00 am on 4/15/21. At 11:54 I received a call from Cindy at uhaul stating that I needed to bring the tow dolly back. At 12:05 the equipment was returned and I had to pay a tow truck to haul my car. I also will be needing a refund since I rented the equipment for 6 hours had it for 2 and couldn't use it.David H.
Nothing. Top-notch service all around!Chris M.