The equipment I ordered wasn't in the truck, and we needed to leave before the store opened so we had to leave without any. It was also very hard to get all of the required pictures of the truck the way it was parked.
Abbie H
A&L Auto Shop
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals à Phoenix, AZ 85040
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 3,0 - Cote moyenne des clients
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I have rented from UHaul in the past and it was always a positive experience. However, please know that they have changed their system. It was an absolute nightmare! It was a total bait and switch. There is a very nice facility about 5 minutes from my house. The representative said it looked like they would have the truck there and it would be no problem but when they called to confirm (48 hours prior) They changed the location to one that was more than 25 miles from my house in a dangerous area and it was closed! I would never rent from a location that is not a dedicated UHaul center again. The app didn't work at all. The shop was closed. There were scary druggy people passing by and I was alone with a non-functioning app in 100 + degree weather. After 20 min on hold for UHaul help I either got disconnected or the woman hung up! Thank goodness the owner of the shop finally came. He was very nice and able to override the app that was asking me for ridiculous things like my lease agreement and passport!! This was the worst rental experience I have ever had and it took almost 4 hours to get the truck. Never again.
Tamara DThe location was a bit scary. There was trash and fentanyl foil around the location. I also did not choose this location as my pick up and they didn’t open until 10am so I was forced to do mobile pick up which wasn’t working well and I was an hour late getting the truck home.
Dylan MExtremely disappointed. Uhaul changed my drop off location and sent me to the worst part of town! The location was difficult to find, the location was supposed to be open yet no one was there! A homeless person was pounded on the door. I had to call three times before anyone answered. I’m sure the person that answered was asleep! Terrible experience!
Brenda KAwesome location really easy to access the vehicles thank you
Michael L