I have used Uhaul for last 3 yrs almost every weekend. But This Uhaul was broken and damaged my items I waited on hold for 30 minutes to speak to insurance company NO ANSWER! DISAPPOINTEDALICIA M.
Trailer Rental & Towing in Picayune, MS at Phillips Building Supply
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Picayune, MS 39466
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 3,0 - Cote moyenne des clients
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I was able to get the truck that I needed on short notice!Blaire H.
Did not have all the reserved rental hand trucks I requested ahead of time. Worker that was helping me was very rude and cut me off when I was asking questions about billing. He raised his voice when I asked him why my card was charged twice for two different amounts and talked down to me like I was trying to get over on him or something. Which I still do I have an answer to that question. Other workers there were nice but that one person was the worse.Nancie H.
The check in was not documented and I was invoices for additional money because they didnt complete the check in process correctly.Brian L.
Not have your reservation system go down on the afternoon of the day we need the equipment, forcing us to rearrange several scheduled things to move the trip back a day. (Very Frustrating)Randy F.
The vehicle was filthy in the cab. They had to mop it before I left then I had to drive with the windows down so I could breathe. It smelled like the French Quarter in July, a combination of urine and vomit. Then they hit me with a $25 cleaning charge and we dropped it off cleaner than when we picked it up. I will definitely think twice before renting again.Henry B.
I wish y'all had a rebate on fuel and if you didn't use it, as we never used it at all and put fuel in it that I lost. Thanks tjTERRY J.
I was given the wrong equipment. I had to come pick it up after store had closed. I made sure they understood it was a car trailer that I needed and when I arrived I had been given a u haul closed in trailer! Now I am being charged for something that I didnt order amd for extra days that I didnt have it!!Dillon A.
Staff tried to send us down the road without working lights on trailer. Then hooked us up to a different trailer without changing paperwork. Tire on new trailer was flat and I had to replace valve stem. Also had to sweep out trailer as the floor was dirty.Robert H.
The Uhaul rental location @ 701 HWY 11 N SUITE B in PICAYUNE, MS 39466 stood me up. When I arrived at that location on Saturday, September 5, 2020 at 10:00AM, the door was locked, no one was there and when I call there 3 phone numbers, one number was disconnected and the other 2 had full voice mails. The sign on the door said they opened at 9:00AM. VERY UNPROFESSIONAL!!! I had to contact a corporate store to have my paid reservations transferred. The new store did a fantastic job, given that they have just received my information from corporate minutes before I arrived. Thank you Phillip's Building Supply.Dennis G.
My appointment time was changed without anyone letting me know, followed by the truck I needed not being there for my original appointment time. I had to pay more for a smaller truck.Michelle V.
The large truck that i drove was in need of attention. The brakes were bad and the power steering was terrible. It was not running very well either. That truck needs a lot of work or to be retired.Beverly W.
Be more attentive to how you inspect mileage and pay attention when charging accounts. I was told I drove over 500 miles when I only drove about 15 and charged my account over $500. They did refund the difference but I could have went in the negativeShirley P.
Friendly service on both pick up and returnKATHY T.
I was a little nervous from some of the reviews stated on the location of pick up. Thankfully our experience was smooth and the location reps were polite & very helpful.Pamela J P.
Try and be polite and friendly.Mark B.
They over charge me for the track nobody was there to take care of me The store close earlyDANIEL S.
Too expensive for an in town move!Jessica V.
A little computer error on check in but computer back up quickly. No problems. I have rented U Haul many times and never had any problems.Anthony H.
Tail light out on rented trailer .MELISSA D.
Picked up van with low tire pressure warning light on, had to waste time bringing it back to have tires checked. Employee at pickup location was rude and lacked basic communication skills.Elizabeth W.
Very easy to reserve and to return. 10 ft moving truck was very easy to drive.Timothy L.
I don't know what improvements at the moment.Brian P.
I had the fuel where it was when I started an he.askedme to go go in put 2 dollars in. I didn't argure with himEric T.
Guarantee equipment but didnt havePam O.