There are no street lights at the location nor does the business have any lights in their lot. I picked up the truck after hours and it was dark so it was difficult to see where the lock boxes were and also locate my specific truck. The owners of this location mismatched the key and lock box. After a good deal of trying to use the Uhaul app, website and calling I was able to get the correct code to open a box, but it was not the right box. Once I did get the box open it didn't even go with the truck I was told to take. The key that was provided worked with a different truck. I explained all of this to the person I had on the phone and she informed me to check over the truck, which I couldn't do very well because of how dark the property is. If I could rate this location less than "poor" I would.
brett Masteller Warren
Penn Hills Automotive Inc
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Pittsburgh, PA 15235
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- 3,0 - Cote moyenne des clients
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You guys make it so easy!!! Had no problems at all! Thank you
Michael JohnsonLoved the self service and app!
tanisha mayoIn and out access is a bit rough
david lucasKeep up the great customer service
William Havrilla