Trailer Rental & Towing in Providence, RI at Mt Pleasant Hardware
(U-Haul Neighborhood Dealer)

663 reviews

249 Academy Ave   Providence, RI 02908
(Mt Pleasant Area)

(401) 454-8350

Location Hours

  • Mon-Sat: 8 am - 4 pm
  • Sun: Closed
Special Operating Hours
  • 7/4/2021 - 7/5/2021: Closed

Services at this Location:

Contact Us

(401) 454-8350

249 Academy Ave
Providence, RI 02908
(Mt Pleasant Area)

Services at this Location:

Location Hours

  • Mon-Sat: 8 am - 4 pm
  • Sun: Closed
Special Operating Hours
  • 7/4/2021 - 7/5/2021: Closed
  • 24 hour customer return
  • habla español
Trailer Rentals

One-Way and In-Town Local Rentals in Providence, RI 02908

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at 14,95 $!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Customer Reviews

Average Customer Rating

663 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
1

Horrible experience workers did not how to safely hitch trailer to my truck. Horrible Manager who was no help during my five hours I had to wait for roadside assistance

Edward C. 
Rating:
5.0

Todos esta bien ok

JOSE C. 
Rating:
3.0

🙈🙉🙊

Christopher P. 
Rating:
5.0

Staff very friendly

KIMBERLY M. 
Rating:
5.0

Great Service....

RAFAEL A. 
Rating:
2.0

Regular maintenance on the truck. It handled poorly and did not shift very well

NICHOLAS A. 
Rating:
2.0

Be in the office or let them know you're going to be elsewhere and when you'll return.

JOSEPH N. 
Rating:
5.0

Great people at this location. Very customer friendly...love the staff and location

DAVID A. 
Rating:
5.0

Always a pleasure interacting with Mt. Pleasant Hardware Store

ANTONIO R. 
Rating:
3.0

I was charged for two dollys and there was only one on the truck & I didn't even use it. Did not receive any refunds! That's $16.00 plus tax!

Kathleen M. 
Rating:
4.0

The apps after returning the truck to its location after closing was a little slow and not too easy for average customers.

washkim M. 
Rating:
1.0

I was charged on my card 3 times and I called the U-Haul company with no help or response. I was robbed By U-Haul

Dailen S. 
Rating:
5.0

Excellent the Spanish lady very helpful and kind and respectful

Adebowale B. 
Rating:
3.0

I had a complaint about my bill they told me that I had returned my truck 2 Days Later that was a lie I returned it the same night I took it out how about around 6 a little after 6 I'd say put the key in the Dropbox I waited for my bill didn't get it till two days later they charge me for having a truck for 2 days then I called reported it and let them know the guy refund it some of the money well long story short there was supposed to refund me my money back some of it my bank statement says they never gave me back my money they just charged me put full price please someone contact me or a refund me the money that I'm old and if anything can y'all check the cameras out this location because I came in that evening like I said talk the truck and left the keys they're telling me my gas wasn't full and the truck was 2 days late please let me know sincerely Cindy Northup

CINDY N. 
Rating:
4.0

Truck was covered with snow, please prepare vehicles for the customers

SANDRA M. 
Rating:
5.0

Great fast service when picking up the truck. Clear directions from beginning to end on everything from paperwork to return of truck rental. Very professional.

Raflymer R. 
Rating:
5.0

Great experience... Thank u

KELLY C. 
Rating:
3.0

I had to switch locations due to my other location having a locked gate that I was unable to return my truck to. This drop off location was fine. It might be helpful to have a specific location to drop off in once in the lot.

Shannon L. 
Rating:
2.0

I HAVE RENTED FROM UHAUL PLENTY OF TIMES IN MY LIFETIME AND HAD NEVER RECEIVED A TRUCK AS DIRTY AS THIS ONE ON THE INSIDE. BOTH DOORS HAD TO BE SLAMMED VERY HARD IN ORDER FOR THEM TO CLOSE.THE ENGINE SUCKED AND THE PASSANGER MIRROR DIDN'T WORK.WOULD NEVER RENT FROM HERE AGAIN.

CAROL S. 
Rating:
1.0

To much money for half hour. 😡

RAFAEL V. 
Rating:
5.0

The location owner was lovely and I will most certainly go back to this neighborhood hardware store. The van I rented smelled terribly of smoke which I reported when I returned. Because I reported it in the online check in, I was charged a cleaning fee. Within moments of me submitting my feedback on the website, I got an email from customer service and the fee was removed. Even though the van was not clean, UHaul and the location provided great customer service. I would definitely use the service again.

Cheryl A. 
Rating:
5.0

for digital dropoff, it didn't say what to do with equipment? so i left the blankets in a pile in the back... but I'm not sure if that was the correct thing. maybe make that more clear when there's additional things rented.

SEAN B. 
Rating:
1.0

I was charged for gas that was not in there

Gilles F. 
Rating:
5.0

Nothing all good.

Caitriona O. 
Rating:
1.0

Online checking in must be observed. I had reserved 2 days before pick up & checked in day of pick up. When I arrived my reservation (according to employee) was not confirmed & someone who had just arrived & requested a van on the spot was given my rental because she arrived 2 seconds before I did & was being processed at that time. I had to wait for someone else to arrive to get the rental! This defeats the entire reservation & check in process! Very upset!

Luz P. 
No reviews have been submitted for this location.

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