Terrible customer service. Absolutely awful. He did not have the two dollys and the two trolleys that I had reserved. He had no clue how to invoice us. He had to call the backoffice. He took over 35 minutes to get us the key to the truck. The gas tank cap was left open dangling from its chain. Never once apologize for the inconvenience of all of the above. He was more eager to get back repair the vehicle in his automotive shop than being helpful and providing decent customer service. Take away the franchise license from this operator. He honestly didn't give a shit about us as customers.
Moin I
Banaue Auto Services
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Red Deer, AB T4N4E4
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 4,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
system slow need some upgrade
Elmer CDrop off after hours
Marry DThe customer service was so good at this location! They even hooked up the trailer for me, not like every other location I have been to where they just send me to hook it up and then they come and simply take a picture (I even had to haul the trailer around parking stalls on my own at another location). These guys go above and beyond to make the customer experience great! Highly recommend this location.
Tyler DThe check engine light was on from the start. The rear seal on the door leaked and things inside got wet. The pickup was promised for Sylvan Lake but I had to pick up in red Deer. No lock for the back cargo door
RAYMOND C