Worst rental experience of my life. Still waiting for Uhaul to make this right. In fact after this move a d this experience I will never use uhaul again and I will be telling everyone I know about the terrible treatment and the horrible experience in hopes of keeping anyone else from having to deal with something similar. Absolutely unacceptable!Holly M.
Trailer Rental & Towing in Redlands, CA at Yucaipa Trailers
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Redlands, CA 92373
(Just West of Yucaipa Blvd)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h pm
- Sam : 9h am à 1h pm
- Dim : fermé
Heures d'ouverture spéciales
- 6/17/2021 - 6/21/2021: Fermé
One-Way and In-Town Local Rentals in Redlands, CA 92373
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Have a full tank. The tank was empty when we took the truck.JAMES J.
Friendly, helpful...made it an easy transaction.LISA A.
The truck had a huge hole in the muffler so the truck was very loud. I was charged for what they said was a dirty truck even though they posted pictures of the truck arriving clean. Currently disputing the charge.Gary C.
I want a manager to call me. I have had the worst experience, and I still have not received my total refund foriles I didn't useTamra R.
U-Haul's one way rentals are ridiculously expensive. The employees were nice but the rental price is simply atrocious.Zachary W.
Excellent experience.Paul R.
This location is great. EXCEPT for their dropbox. It's basically a mailbox with a slot at the top. The keys I dropped into it were subsequently removed somehow (my guess would be a wire hanger or stick of some sort. Upon finding out my U-haul had been stolen from that location, I asked the staff if they would look up the security footage for that night. They stated they could not go back that far. I would suggest for them to increase their security footage data storage. Otherwise a good experience.Branden C.
Very nice angels who work there and at U-haul themselves. Thankful I gave them a try. :) ??? .Cynthia H.
The rep told me no milage fees, and i could drop both the truck and the trailer off at any uhaul office both were lies. He also did not give me a paper copy when i rented the equipment . Only after i got home and looked at my email did i discover 30 in milage. I called uhaul. The women there Informed me that they had made a mistake and milage is always charged. I said is reading the gas tank monitor something you train them on, because he wrote 3/4 and it was definitely 5/8. She also informed me i would have to deliver both items back to the dealer we rented them from .AWWWW.Dan S.
My poor old dad who has glucomate has to ask the representative to give him a decent functioning vehicle. They were very rude to himNelson John B.
Excellent friendly serviceGraham H.
I had many stops to make using this truck. I knew I would most likely put a lot of miles on the truck. There was a faulty fuel system and to put fuel in the vehicle it would only take 20c at a time. even to get 1/4 take it would take 15-20 minutes...It was unbearable. The renting agent was aware of the situation because when I first started the truck the "tighten gas cap" indicator light came on. He said not to worry about it because it wouldn't cause an issue. When he crawled under the truck he told me the line that had been replaced underneath was to long and that was what was causing the indicator light...it was also causing the ability to fuel the truck...I will most likely use another company if I need to rent in the future.Shelley W.
Arrived to the location at 3pm. Doors were closed, in yet the times on the websight showed it should be open. After calling and looking up information, a manager drove around, and very nicely told us to just drop the Uhaul off and drop the keys in the boxBenjamin W.
The guy that hooked the trailer up didn't tighten it down to the truck. It popped of the hitch a mile down the road!! If it weren't for the safety chains it would have smashed the backend of my truck. I get the guy was busy, there's just no excuse for this, someone could have been seriously hurt!!Mike B.
When we arrived we were told someone else had rented our truck and used our reservation name. The gentleman explained they used their own credit card, but U-haul.com was showing we had the truck for 2 days and 4 hours. It's was very alarming to us. But it worked out. The truck was not really in great mechanical shape but it did the job.Chris D.
Except cash paymentThomas G.
Location was tough to find and run down, but the personnel were excellent and very helpful.C. Marcus S.
Drop them from uhaulJohn E.
was very attentive and worked to get me out.Cindy R.
Took a while to finally find drop off location. Called three times to customer service and all gave me different answers!CHRISTIAN A.
They were great from the moment I spoke to them on the phone for directions, to removal of my car off the transport and disconnection of the trailer from my truck. Very encouraging to have pleasant, kind, helpful customer service.Marilyn A.
Nothing, really. We would like to mention that the representative who handled our transaction, Preston, was very professional, friendly and personable. You have a very good employee in Preston.Tyler S.
Corporate billing person I spoke with today was RUDE and clearly hates her job. I called in because I was billed incorrectly, but was greeted by an angry, no personality person who didn't care about my issue. The location that I actually rented from was friendly, cared about my concern, and I would recommend them to anyone. Dealing with corporate is a whole different scenario. Keeping my fingers crossed that I'll be credited for being billed double.RICHARD W.
Better customer service. The guy didnt want to walk the truck for damages or see if the odometer and how many miles it had. Didnt check how much gas. Did not get the size of truck we had reserved week ago. Had to go to another place to pick up the truck because they didnt have the truck i reserved. I will be reporting this to Better Business Bureau and Yelp.Orlando C.