We rented a trailer and they sent us out with faulty lighting and frayed wiring. The running lights didn't work at all. Huge inconvenience as we were driving at night, so also very dangerous.It damaged our vehicles wiring and we had to purchase an additional set of lights because the ones from uhaul were inoperable. They refunded us for having to buy new lights, but we still had a balance on the rental plus have to deal with the damaged wiring it did to our vehicle. Totally unacceptable and the person helping us was in a big hurry so obviously didn't go through the safety checklist.
Location de remorque et remorquage à Reno, NV chez U-Haul Storage at Virginia St
Déménagement en provenance/direction de Reno, NV? Les remorques fermées et carrossées de U-Haul sont ingénieusement conçues pour protéger et retenir vos biens précieux, alors que nos remorques ouvertes sont idéales pour tirer des matériaux de construction ou d’aménagement paysager et des articles de gros volume. Les remorques pour voiture de U-Haul sont dotées de rampes à chargement facile pour un chargement sans effort des véhicules, alors que nos remorques pour moto sont légères et faciles à remorquer. Obtenez GRATUITEMENT des estimations de tarif pour la location de remorque à Reno, NV 89502 dès aujourd’hui!
Obtenez GRATUITEMENT des estimations de tarif de location de remorques ouvertes et fermées, pour voiture et moto à Reno, NV
Les remorques fermées à Reno, NV sont légères, aérodynamiques et conçues pour offrir une plus faible consommation de carburant, facilitant le remorquage. Chaque année, des millions de familles utilisent nos remorques carrossées pour déménager. U-Haul offre une vaste sélection de remorques carrossées à louer dans la même ville ou pour un aller simple. Consultez les tailles de nos remorques fermées et réservez en ligne une location de remorque chez U-Haul Storage at Virginia St!
Les remorques ouvertes sont idéales pour le remorquage de charges grosses ou surdimensionnées à Reno, NV 89502. De nombreuses remorques ouvertes sont louées avec une rampe de chargement pour plus de commodité. La sélection de remorques ouvertes offertes chez U-Haul Storage at Virginia St représente une solution abordable pour des projets d’amélioration résidentielle, la livraison de meubles ou le remorquage de véhicules récréatifs. La location de remorque ouverte est également populaire auprès des entreprises pour la livraison et lors de salons commerciaux. Les remorques ouvertes sont offertes en une variété de dimensions et de styles afin que toutes les voitures puissent les remorquer.
Remorques pour voiture
Déménager à l'autre bout du pays en transportant votre voiture sur une remorque pour voiture représente une manière sensée d'économiser du carburant et d'épargner des milles d'usure à votre véhicule. Notre chariot de remorquage représente une solution de remorquage abordable pour les véhicules à traction, alors que les remorques porte-voiture sont idéales pour les déménagements de longue distance. Les deux remorqueurs offerts à Reno, NV conviennent à la plupart des véhicules et ils représentent également une option plus économique que de faire appel à une dépanneuse lors d’une panne. Que vous remorquiez votre voiture avec un camion de déménagement U-Haul ou avec votre propre véhicule, vous pouvez louer une remorque pour voiture pour un déménagement dans la même ville comme pour un aller simple.
Remorques pour moto
Les remorques pour moto sont légères et faciles à remorquer en plus d'être équipées d'une rampe de chargement facile d'accès. Chaque remorque pour moto est également équipée d'une cale intégrée pour les roues avant et d'anneaux d'attache robustes pour soutenir les motos les plus lourdes. Réservez en ligne dès maintenant votre remorque pour moto à Reno, NV !
Accessoires pour la remorque et le remorquage
Entrez l'information sur votre véhicule et nous vous aiderons à trouver la bonne attache.
Achetez des boules et des montages d'attache de remorque standard et spécialisés.
Évaluations des clients
Location was fine and don't have any service complaints. However the booking process was a nightmare via the website and even over the phone. Everyone was professional, but getting a confirmation online, then receiving a cancelation notification is frustrating. So, i called uhaul directly and made a reservation over the phone which required me to drive an hour out of my way. Then receiving a call a few hours later saying my 2nd reservation couldn't be completed the same day and they didn't have the auto transport i confirmed a couple of hours ago within 300 miles. I was offered a $50.00 credit for my troubles, but didn't help with my situation to move a car from CA to AZ. After I gathered my thoughts, i called back and inquired about a tow dolly instead of a full transport trailer and was able to secure the tow dolly. However i was towing a 1982 dodge d50 that required restoration and I was unsure if the tow dolly would work for my application. It all worked out in the end, but left me with some hesitations about future uhual rentals.
Very quick and friendly. They finished off a great rental experience!
Thank to the staff here who made the rental process less stressful. I was able to feel more comfortable and confident with your assistance and accommodations. I made it to my destination without any trouble. I would advise making reservations from the start.
Return process was needlessly long
The employees were very pleasant. However the truck we received was filthy. There were bugs all over the windshield and front of the truck. Empty can and bottle from previous renter were still in the vehicle.
Very disappointed only one clerk working on a Sunday morning before a Monday holiday. Very long line. I couldn't use the echeck in because of the need to add an additional driver. I will say the location is very easy to drive in and out of compared to other U-Haul locations.
My only concern is the wait to speak to person on the phone. NOT the location, I spoke with them but I was put on hold for a long time when calling 1-800-uhaul. The people at the location were VERY helpful and courteous.
DIdnt have the equipment at the location i ordered at.. drove to a new location, they didn't have the equipment I ordered/ reserved, I had to take a substitute. When checking the tires after leaving with the trailer and driving on the freeway, 1 tire didn't register a psi on tire Guage it was so flat and 3 tires were at 30 psi. I bought a tarp since I didn't get a closed trailer as reserved. When I tried to return it for a refund, they stated "if you don't have a receipt, no refund" when looking through the paperwork I was given, they hadn't given me a receipt for the tarp.
We have used U-Haul several times over the last few years, and have almost always rented or returned equipment at the U-Haul Storage at Virginia St. site. The people there are top-notch, but overworked. You really, really need to have more people working there. It always takes a while to check in. Christian J. was a delight at the desk and very helpful getting the trailer hooked up.
Whoever I returned the vehicle to in the morning was great. Awesome customer service - I cannot remember his name but I was there at 730am on a Thursday morning
Christian made the process go thru as smooth as butter. Best Uhaul employee Ive ever worked with.
Super easy check out
Staff was courteous and quick to check my equipment in.
SUUUUPER SLOW SERVICE, SUPER BUSY SHOP. TELEPHONE CALLS? 30 MINUTE WAIT! THANK YOU COVID 19 !
First, when I walked into the store several employees were walking around without masks. I get it's Reno tRuMp country or whatever, but come on....you had a sign on the door saying masks were required! WEAR A DAMN MASK! Second, I had reserved a furniture dolly weeks in advance but was told none were available in the store. SO, I had to buy one. This was the second reservation UHAUL did not honor for me in two days. Third, I walked outside without direction to guess which truck was going to be mine. The truck that I found waiting for me was the wrong one - the mileage and license plates were incorrect. I attempted to find an employee, but none were in sight. When I walked back in the store I found 3 male employees helping one attractive female (conveniently wearing masks this time)...come on guys, seriously? I explained the truck didn't match what was given, and was told "it's OK, just go ahead and take it - we'll update the information later for you and email it." I'm renting a UHAUL truck, all paperwork and terms and conditions should be printed, signed, and a copy handed to me at time of rental. I requested this and the lady behind the counter rolled her eyes at me. Lastly, I get into the truck and start driving it. The cab reeks of cigarettes, and there was zero indication that it had been sanitized after its last use. Look, my expectations are not very high here....pretty low actually, but you somehow managed to go below them. Wear a mask, sanitize the truck (or at the very least just pretend to), and conduct yourselves with some professionalism when renting a vehicle to someone. I won't be surprised when a robot starts doing your job...
The parking lot is full of trash and no one seems to care. U'm used to the Lockheed U-Haul facility where it is clean, employees are energetic, helpful, and hustle. Of the ones in Reno, it is sufficient, but that's not saying much.
Clean friendly well trained. Quick. Excellent.
Nothing. Although a busy location, I was able to move a large truck in for immediate processing.
The truck bed was dirty with the previous person's debris. The inside of the windshield had a film that had been there a while. The outside glass had dead bug smears on the glass from previous rentals. The engine revved when idle and sounded thread when accelerating slowly. A very bumpy ride. The attendant at the counter and at drop off was nice, but her clothing was soiled. There is a bottle of sanitizer on the counter that has black smears on it. It doesn't seem the sanitizer is appropriate for greasy hands. Thank you.
My original reservation location was double diamond in reno at 0700. When I got there I was told that my trailer was not there. I had to go to 3411 S. Virginia to get a trailer. This is the second time I had a reservation for a location that my equipment was at a different location. In Las Vegas on the 28 th of August I had to go to 2 different locations for my equip. I will look elsewhere in the future to rent equipment.
The reservation one makes does not guarantee that you will get what you reserved. The lots was full of trailers, the woman waiting on me said they were all reserved. I waited and talk with a man, he was helpful and didn't have a problem getting one for me. Sunday Sept. 27th.
Cant think of anything
Clean all the bugs off windows and clean the cab.
Uhaul canceled on us 3 separate times in 1 day after speaking with someone each time. I will never use uhaul or recommend them again. I will go through Budget