$20 convenience fee? A lot of BS fees and the people at pick up location were horrible. Poor poor communication! Obviously not gonna recommend!
Location de remorque et remorquage à Richmond, IL chez Richmond Tobacco Shop
Déménagement en provenance/direction de Richmond, IL? Les remorques fermées et carrossées de U-Haul sont ingénieusement conçues pour protéger et retenir vos biens précieux, alors que nos remorques ouvertes sont idéales pour tirer des matériaux de construction ou d’aménagement paysager et des articles de gros volume. Les remorques pour voiture de U-Haul sont dotées de rampes à chargement facile pour un chargement sans effort des véhicules, alors que nos remorques pour moto sont légères et faciles à remorquer. Obtenez GRATUITEMENT des estimations de tarif pour la location de remorque à Richmond, IL 60071 dès aujourd’hui!
Obtenez GRATUITEMENT des estimations de tarif de location de remorques ouvertes et fermées, pour voiture et moto à Richmond, IL
Les remorques fermées à Richmond, IL sont légères, aérodynamiques et conçues pour offrir une plus faible consommation de carburant, facilitant le remorquage. Chaque année, des millions de familles utilisent nos remorques carrossées pour déménager. U-Haul offre une vaste sélection de remorques carrossées à louer dans la même ville ou pour un aller simple. Consultez les tailles de nos remorques fermées et réservez en ligne une location de remorque chez Richmond Tobacco Shop!
Les remorques ouvertes sont idéales pour le remorquage de charges grosses ou surdimensionnées à Richmond, IL 60071. De nombreuses remorques ouvertes sont louées avec une rampe de chargement pour plus de commodité. La sélection de remorques ouvertes offertes chez Richmond Tobacco Shop représente une solution abordable pour des projets d’amélioration résidentielle, la livraison de meubles ou le remorquage de véhicules récréatifs. La location de remorque ouverte est également populaire auprès des entreprises pour la livraison et lors de salons commerciaux. Les remorques ouvertes sont offertes en une variété de dimensions et de styles afin que toutes les voitures puissent les remorquer.
Remorques pour voiture
Déménager à l'autre bout du pays en transportant votre voiture sur une remorque pour voiture représente une manière sensée d'économiser du carburant et d'épargner des milles d'usure à votre véhicule. Notre chariot de remorquage représente une solution de remorquage abordable pour les véhicules à traction, alors que les remorques porte-voiture sont idéales pour les déménagements de longue distance. Les deux remorqueurs offerts à Richmond, IL conviennent à la plupart des véhicules et ils représentent également une option plus économique que de faire appel à une dépanneuse lors d’une panne. Que vous remorquiez votre voiture avec un camion de déménagement U-Haul ou avec votre propre véhicule, vous pouvez louer une remorque pour voiture pour un déménagement dans la même ville comme pour un aller simple.
Remorques pour moto
Les remorques pour moto sont légères et faciles à remorquer en plus d'être équipées d'une rampe de chargement facile d'accès. Chaque remorque pour moto est également équipée d'une cale intégrée pour les roues avant et d'anneaux d'attache robustes pour soutenir les motos les plus lourdes. Réservez en ligne dès maintenant votre remorque pour moto à Richmond, IL !
Accessoires pour la remorque et le remorquage
Entrez l'information sur votre véhicule et nous vous aiderons à trouver la bonne attache.
Achetez des boules et des montages d'attache de remorque standard et spécialisés.
Évaluations des clients
O/head rear door NEEDS lubricating & driver door does not close very well need to SLAM it shut,
Make sure the return time is clear. I was told by the agent in the store that returning after 5pm would not be a problem, and then charged for an extra day. Not happy.
Had to pay an additional cost to get the truck. Made me pay more and they didn't know why. Told me that I wouldn't get the keys to the truck unless I pay more.
I arrived on time for my pick up and did not leave without a truck until 2 1/2 hrs later. Upon arrival, the lady that worked there spoke to her husband over the phone to find my reservation. After 30 minutes of her very poor customer service they find it and grab the U-Haul keys. Minutes later her husband claims he CAN'T find my reservation. They are then telling me that they are speaking to U-Hauls customer service. Her complaints about her having to â€œclose up on timeâ€ got her frustrated enough to where she hung up the phone, ran outside where she threw the keys in the truck and locked it with a lock in back. She comes back in to tell me it's taking too long and that she put me on 24/7 (which I had no idea of) points to the truck and tells me she can't help me no more and that I need to contact U-Haul now that it's â€œback in their handsâ€. I stayed there in the parking, hopeful that customer service would be a walk in the park, no big deal and I'd go home. But it wasn't that easy. I had to be walked through the whole process, after downloading the U-Haul app. Customer service couldn't help. I was given Matt's number (regional manager) who could help further. That number was no longer in service. After almost 2 hours of being on the phone, crying, missed my car transport reservation and crying in the parking lot I made it out. **While outside, another customer returns a truck and asks if I'm having a problem. He mentions how rude that establishment was and how he would never rent there again. Let's not forget the dolly I wanted ( used and RETURNED) she did not charge me for and was aware I needed one when she asked during the first attempt of confirming my reservation. I am appalled at not only this location, but with your customer service and tech team as well. It shouldn't have taken 2 hours, having to cancel my car transport reservation, phone almost dying and tears to get the truck. Needless to say, I paid movers for 2 hours of their time and nothing was moved. I ended up paying others to help, we didn't wrap up until midnight (had to leave by that night) arrived at my destination at 3am and crashed on the floor as we were so beat and tired, not to mention very dark to even try to move. I would appreciate SOME compensation to the damages of my time, wallet and priorities that were caused. Also due to this, I had to leave the Durango behind (Which now I'll have to haul some other way or get another truck JUST to haul it. Never again
They had no idea how to do a reservation online I didn't get any info but a key.
We paid ahead of time and the attendant insisted we will had to pay for 20+ minutes.
Be clear about how u haul is charging for fuel and your lousy (and still not understood) â€œservice chargeâ€ and have vehicles that don't sound like they're about to be on their last legs.
The customer service was terrible; he was rude and didn't verify what he was putting in the computer. I was charged for 12 pads, only wanted 6. I was charged for a dolly that I didn't have. I was also charged for gas because they marked it down there was more in the tank before I got it (I took a picture of the dash to show it when I got in). Then, he put in the computer that I'd return it by 10pm, never once did I say that time. I did not sign anything to confirm what was being put in the computer, he just took my ID and credit card (I was in a hurry so I didn't ask questions).
We had a tow trailer. He never came to make sure we had it hooked up okay. Never looked to see if the lights worked. Didnt have our reservations. The trailer leaked water on 4 boxes of clothes ruining some some of them. Would not rent from this pick up.
There was no one at the location when we arrived, they opened 15 mins. late. We had to complete the transaction on the phone cause his computer wouldn't work. It worked out and we got on the road with what we needed, but it was a slow start.
I made my reservation online with no issues.For the next day, I reserved a 6 x 12 enclosed trailer for 24 hours and declined all insurance. When I came to pick up the trailer, the person who handles the U-Haul's was not there. This dealer is a small tobacco shop. The person at the counter had to call the other person on the phone and they did the transaction via cell phone. I had forgotten to bring my cell phone and they advise they would not rent it to me because U-Haul had to send me a link for pictures. So I turned around went home to get my cell phone delaying me 45 minutes. I finally left with the trailer and completed my move. I brought the trailer back the next day and the actual individual who handles the U-Haulâ€˜s was there. He was trying to close my reservation using his cell phone however it was extremely slow. I wanted to receipt to make sure I was only charge for one day because I was pretty close to the 24 hours . He said he could not print a receipt and the charge would be 29.95 + $8 insurance. I told him I declined the insurance when I made the reservation and why didn't dad charge removed. He was rude and refused and told me to call customer care. I truly did not appreciate His poor customer service and the fact he would not refund my eight dollars or give me a receipt
the worst part was having to go thru the whole rental process 3 times, even after doing the online proceedure! very time consuming