The rental process was quick, easy, and the person who serviced me exhibited good customer service. The location didn't appear to be open as my drop off was on a Sunday and it was raining during my pickup as the person I dealt with was waiting outside in his car for me to arrive. We went inside for the transaction then the key needed to be retrieved from the drop off box. The vehicle I was given had the gas light turn on less than a mile into my drive and (although not filthy) it appeared to not have been checked and cleaned between me and whomever had the vehicle before me. I also learned later while in the middle of loading the van that the side door doesn't open both doors. I'm unsure if that is normal or not for U-Haul vans but it was an inconvenience for me. Overall, easy process, which I like, but my van was on empty when I got it.
Gregg W
EZ Body & Auto Repair
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Richmond, VA 23223
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,5 - Cote moyenne des clients
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Great service! Super convenient! Will use again!
maria jVery professional and customer friendly
WILLIAM DNo personnel. Was dropped off after hours.
TYNISHA Dthe car was already dirty and tire pressure was low have photos to prove it
Najae N