Hello, I'm really disappointed in the truck rental experience, specifically because of the condition of the truck. We were given a truck that has cockroaches, smelled of seafood, and had only a quarter tank of gas. After we filled up the truck to full and we're going to start loading the truck that afternoon… we noticed the cockroaches and smell when we opened the cargo area. By then the Uhaul location was closed so we had to wait until the next day to return and switch out for a truck that wouldn't have our personal items and belongings infested with cockroaches and a foul smell. This cost us another day's rent at our apartment and delayed our move. When my husband brought this up, they did not want to provide any discount for our inconvenience. This and the fact that the truck did not even have gas when we picked it up is just a huge indicator of poor care on behalf of the business.
Annisa B.
Security Public Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Roseville, CA 95678
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 4,5 - Cote moyenne des clients
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Best rental experience
JOSHUA P.I am not sure what the final cost was at the moment but Tony/Toni who rented the truck to us was GREAT in helping us through a SUDDEN move where things were very hectic... He made the transition and move possible as we were out of the old house with the help from U-Haul... THANK YOU .... Troy McConnell
Troy D.🌟 🌟 🌟 🌟 🌟 excellence
David C.Best location In Roseville and surrounding areas for your rental needs.
Victor D.